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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11059 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 11,059 reviews
  • Rated 5 out of 5 stars

    Great security for high tech devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t often buy replacement insurance for household devices, but I think it makes a lot of sense for high-tech delicate devices, like high end cameras, cell phones , computers, and high resolution TVs. I’m a fan of the Geek Squad team. They are knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy a product without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad Protection. Everything always seems to break right after the one year warranty! This warranty has saved me so many times! I'll never buy a product without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy a product without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad Protection. Everything always seems to break right after the one year warranty! This warranty has saved me so many times! I'll never buy a product without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my computer with a smile Love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is exceptional, they work with everyone with respect and patience. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't skip out on this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Love, Love the Geek Squad Accidental Protection. Could not recommend it enough. Very much worth the value for the accidental protection offered. Pays for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is fantastic. If anything is wrong they can fix it or replace it if necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Geek Squad Service for every thing you buy at Best Buy! They have always covered all my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a product replacent warranty after the phenomenal service I received many many years ago after I returned an Xbox with the infamous red ring of death and was given a brand new Xbox straight from their inventory!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased Geek Squad service for my tech products. No service costs and in some cases replacement if a defective item within the two years has more than covered the cost. Plus you have peace of mind for two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too soon to rate this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will not have to use this service and the printer will be in good condition after 2 years but it is nice to know that I have the option of getting a replacement should the printer become inoperable. The cost of this was very little so it made sense to invest in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The previous printer had a 2-year product replacement and when it died Best Buy replaced it for me at no cost. When asked if I wanted to get a 2-year product replacement on the new printer you bet I said yes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dream team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always willing to help and very knowledgeable. Friendly service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the idea that for four years if something goes wrong with my printer I have someone to call. Also if something goes wrong it will be fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and Printers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really easy to contact the geek squad service for any help like assisting me with my printer issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free and convenient. Easy process. I have no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t tried yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet but when I do I will come back and let you know how well it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So proud to have squad protection plan forks excellentAnd very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad technology insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you! As a consumer it is so important to have an insurance like this because it will help you in times of emergency

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixes all of my issues in a timely mann

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are Fantastic ! I Will Always Get Them on all of my devices because they have honored each and everyone of my products

    I would recommend this to a friend