Customer Ratings & Reviews

Very disappointed with my Canon printer after 5 months and took it back to replace with an HP with no problem. I find none of these all-in-one printers are built to last so highly recommend an extended warranty on these type of products. Otherwise I generally don't purchase them.

Works amazing. Samsung products have never let me down

Well worth the cost. I highly recommend the product replacement for high dollar items.

I love that Best Buy offers a replacement plan. You can never know when your electronics will give out and it’s nice to know Best Buy has you covered! I was able to take my headset back in and get another one! Same day, no hassle.

Just great and its something we all need. Don't change anything

Best part about Best Buy?!?! The Geeks!! I protect all my stuff with GeekSquad protection!

Grateful for this service. Everyone is so helpful. Easy to use.

I like the warrant. It makes me sure that my product can be fixed if it breaks.

Must get Geek Squad service. Things may break but if they do Murphys law says it will at the worst time and having experts to help is mandatory

They help you with anything you need or if you don’t understand something they help you out

Always efficient and knowledgable. Puts my mind at ease to shop at Best Buy!

I love Geek Squad. Haven't had to use them for the printer yet, but have used them many times for our computers. They're friendly and they get done what is needed to fix the problem. I recommended them to my sister and she now uses Geek Squad and is thankful for the recommendation.

Always love the two protection on all my expensive products so I get it because they just switch out anything you brake on accident. Also check what it cover when they explain it to you.

Nice to know I am protected if I have any issues. If I need my items fixed or help setting them up I can just call.

My previous headset broke twice and had to return it for repair, the second time it broke, Sound blaster said they would not fix it again even though it was in warrantee. Could not take a chance that this headset would break so I purchased the extended maintenance contract. For peace of mind

Always nice to have for anything bought just in case in the future

Not sure what I bought this for haha. But I always by a warranty, except not for their tvs. Why? Well their warranties does not cover cracked screens, although some will tell you it does to get you to buy one, they lie.

Phone call to Geeks was quick. I had a hard time understanding first person who answered, but the local Geek was polite and listened to problem and offered solution. Am testing solution as we speak so i really won't know until 1/2 hour. So far so good. i like the promptness.

Have used it multiple times. Easily used to get a new printer in no time. No hassle.

I have used Geek Squad services multiple times over the yeara for computer issues and assistance with new product setup.