Customer Ratings & Reviews

I have used Geek Squad services multiple times over the yeara for computer issues and assistance with new product setup.

All Set Up And In Use , Everything Is Up And Running As Should , No Issues

Printer is not even one month old so I would not know because I haven't had to use it

Geek squad came to my house to fix my tv under warranty they couldn't fix it so they gave me a voucher to get a new one or get refund instead i upgrade it i love their warranty

Make sure to protect your new purchase. A Geek Squad® Product Replacement Plan enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly. If your device fails for an issue that we cover but your manufacturer doesn't, we'll replace your product (if one is available) or reimburse you.

The agents unpacked and moved unit and very professional

This is the best protection for all purchases. They are always very helpful and always available quickly to fix whatever is covered by warranty.

I use them a lot I think they ok and I think they do a good job in what they do

I am so glad I purchased this along with my new printer. There was a line printing on paper and could not remove it. Took it in to Geek Squad and they replaced the printer no questions ask. Nice! the only thing is I had to purchase a new one to cover the new replacement printer.

Geek Squad is Amazing!! I have a small business and they have helped me set up virus protection on my computer. Fixed my printer issues when it wouldn't connect with my laptop. They are wonderful and patient. Well worth it.

Hi am very Happy that I got a Product replacement Warranty. I am also glad that my Item came with an Extended Warranty unlike when I got it from Wal-Mart. I am glad that I got this warranty and Printer.

Really like Geek Squad! My son accidentally reformatted my external harddrive. They were able to recover all the pictures and files. They came in handy a couple other times during my membership. Happy with them.

Great service would not purchase any items without having this extra protection

Best Buy Geek Squad and In store customer service continue to be the BEST,

Protection Plan just in case something were to happen..... and I needed help ....

This TV is a great product, price was right and had bonus points to cash in which helped along with the interest free 6 month credit. Will continue to shop at Best Buy as long as the promos are in effect. Thank you

Have only needed to use it once. It was quick and painless and they did everything to correct the problem successfully.

Love having geek squad protection plan. Keeps my mind at ease knowing i can count on them

Although I haven’t had to use this, it gives me great confidence for the future.

Great gift and an excellent product. Wonderful for multiple uses.