Customer Ratings & Reviews

I was told square trade will need original receipts etc which may be hard if item was purchased a while ago. With geek squad I just walk into the store with my old item and they can pull up my records. Only caveat yes it’s a lot more costly than square trade!

This was some time ago, but we were very pleased overall with the purchase and the asssitance with it.

I purchased a netgear Night Hawlk and it went bad. the routher was never right it was so bad, but Geek squad took care of it I got a new Linksys that I usually purchase but salesperson talked me into the Netgear found that my new Linksys was making my internet screem so fast

It’s always good to have some extra protection especially if you are paying over $600 for a small action camera. Just gives me peace of mind I can film and if anything happens I can get a replacement.

I have always had and used Geek Squad on all of my devices. I would highly recommend it to anyone. They have always corrected issues with my computer and printer. Most recently with my new printer.

Haven’t used the service yet so there is really nothing to say.

Not worth the hype it’s a decent vacuum but doesn’t do anything that the cheap ones can’t. It has a lot of bells and whistles but at the end of the day they really don’t add any benefit over a traditional vacuum. Only benefit is the attachments it comes with and the extra battery good thing they sent one as it doesn’t last long at all.

I have purchased several different time line plans with Best Buy (depending on the item and the replacement cost) and they have replaced and repaired several items on these plan without question. Thank you!!!

this warranty replacement is a great idea and it's worth the money

I'd no sooner drive without insurance! This is coverage get's used!

I will not buy any other product without Geek Squad protection! I did one time and had to deal directly with the manufacturer and that was exceptionally painful. I can call geek squad and they get things done!

Great way to protect your investment. Something goes wrong and BestBuy will replace it no questions asked.

I've had great service at the Muncie Best Buy. Everyone has been knowledgeable and helpful.

This coverage is a must! Simply knowing that I have product replacement coverage through this Geek Squad offer is a very helpful service. I know, and am aware, that at any time I can contact Geek Squad and I will be able to replace all applicable product problems.

If you're concerned about a particular product when purchasing at BestBuy; this product will set your fears aside. BestBuy's product replacement service will put your mind at ease.

So glad to have received this. I had my appliances installed and my Mac updated , and discounts on purchase. So glad to have been offered the program and would recommend it Feels good to be supported by such experienced techs

I have three boys and as tou can imagine they destroy everything even without meaning to. So this saves me from having to spend hundreds on broken merchandise when i can just walk in verify my purchase and boom i got a brand new one. You all need this to be added it will save you too.

I haven't had to use it (and maybe won't have to use it), however; I absolutely Love Best Buy's Product Replacement Service. I've used it on other products and have Never had an issue.

My last HP printer 'survived' over 4 years with no issues. Earlier years, however, were hit-or-miss on duration. I bought replacement plan to be safe: very inexpensive plan to purchase, good for two years. When my HPs have had problems in past, it was within 12-18 months....or never.

Geek squad is amazing! Definitely recommend to everyone