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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11060 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 11,060 reviews
  • Rated 5 out of 5 stars

    EXCHANGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement printer was effected almost immediately by a very customer-friendly agent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue, love this and i would recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes sense to get sometimes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep in mind that by the time you need to replace the item it may not exist anymore in which case you get a similar item or store credit .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer wasn't working and went in and they gave me a new one. So fast and easy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good buy with printers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like always a good product especially if it's being purchased with a product that can break easily withing the time it will be used. Especially printers from HP which usually have ink carriage jams every year or so!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to protect the new printer I bought to replace the last one that stopped working right after the manufacturer’s warranty expired. I didn’t buy this extra protection for that one. DOH!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my big sceen tv. Helped me install apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries with Geek Squad...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing there is a 4 year replacement policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure I get the product replacement guarantee because it's so easy to replace your items when they stop working. It gives you that peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had 2 of my multiple printers go out and I would never buy another printer without buying the 2 year replacement warranty. They were great and replaced it with a new one without question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan has proved to be so useful. We've taken in both computers and both laptops this year. Had to take one laptop back a second time. Geeks are very helpful if you have any questions. It's definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    length was well worth the little amount I paid to cover the printer for an extended period of time. I dont usually get extended warr's, but I will for printers from on, cuz they seem to break a lot more often than other applince type products. A great buy at Best Buy for this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great program, every time you go to BEst Buy to replace something with this, becomes easier than ever. I love this program and I don't buy anything without registering on this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought an HP officejet pro 9015 printer it was not printing right the right way so I took it back to the store and they did an exchange for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superheros!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys and gals are beyond amazing! Please if you are unsure to purchase, please do cause they are super heros! Their level of patience is amazing as well. And they never make you feel dumb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta love protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i purchase higher priced things i love to add the protection. Its very easy to turn in if you have an issue. I get this for my headsets cuz they dont last that long and i get my full price i paid to get a new one. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixing my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer is not wanting to print and i contacted geek squad got an appointment asap .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trusted for all my purchases cant beat the service and guarentee peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for everything to shop for smart TV and Bluetooth

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ehh..indifferent with small appliances/tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a printer. After running into issues with my printer I’m indifferent about having purchased it. I ended up replacing my printer through the company’s warranty rather than geek squad because going through geek squad would have been a one time replacement and wouldnt have covered the new printer they would’ve issued me.

    I would recommend this to a friend