Customer Ratings & Reviews

Great service and professional approach, well done Geek Squad, appreciate it a lot for your prompt services provided and kind assistance along with friendly and caring approach. Great job guys!!!

I purchase the Geek Squad protection that is offered on any product I purchase from BestBuy. They honor their agreement...and that helps when making a decision to buy most of my electronic products from BestBuy!

I haven't used this yet.Hopefully it truly does help when I do need to replace something

Geek Squad Product Replacement is one of the best things I have ever done for my purchases, Geek Squad Product Replacement is one of the best things I have ever done for my purchases, From TV to Phone it’s a must, my protection plans have covered my devices more than once.

My other printer went bad and luckily I still had insurance (almost forgot I did!). I was easily able to get a new one without having any issues!! Perfect!! I would buy it again which i did for my next printer!

I recommend it!! I bought it for an HP multi printer I had for almost one year then it started having issues. I brought the HP printer to Best Buy and I picked out the same one in a new box and has been working fine. The Warranty was worth it.

I purchased this by accident but after a set of computer speakers stopped working after 3 weeks it definitely paid for itself. I would recommend on expensive everyday items that get heavy use.

I opted for a 2 year product replacement for my smart tv, based on my prior experiences with Geek Squad. So far I have had no trouble, but I know I can depend on Geek Squad if a problem should arise.

Having product protection is a must, geek squad service will get you squared away.

Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....

This is a true life saver Just pay the $39 Uou will get a new printer when the old breaks down

Best buys geeks are very useful fast and professional, something I don't always find in Europe! Michael

I had a number in mind that I would be willing to pay for the peace of mind and convenience that product replacement protection offers. The plan pricing was exactly that, so I feel like I got a good deal, even if I never have to use this protection.

The geek squad has been able to answer all my questions. They have been able to straighten out all my issues with my equipment as well. Having them stand behind the products they sell sets my mind at ease.

I hope I don’t need to use it but the service and value are good to have for such an expensive printer I got

I try to buy all of my electronic though Best Buy because of this plan. Employees are always so nice and helpful. I will never buy another company's replacement plan because I have already found the best!!

This is the best money spent ! Love the support ! I can always count on you

It’s my first time using this Geek Squad service. I know of others who swear by the Geek Squad, so I don’t doubt it will be most beneficial!

Great deal for the extended warranty usually 1 or 2 years and cost more

It is a great ideal to have an extra protection plan for your valuable products.