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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11061 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 11,061 reviews
  • Rated 5 out of 5 stars

    Always recommend protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend a replacement plan on any small appliance you pay a good price for. You never know if it will be needed. So for a few extra dollars it’s worth the it to know you have a product replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable professional service. A plus quality well worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp printers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I've HD ad extended warranty on hp all in one printers. This is my 4th replacement with the warranty. Paper jams alot.uses slot of ink for cleaning and maintenance.loses wifi signals lo s alot also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy computer user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I enrolled in the Best Buy Geek Squad program, I don't worry about my computer problem anymore. Besides, I received some discount on another service. It is a win-win product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JimL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection on my electronics purchases. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make everything easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was great Explained everything.if any issues They will take care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes returns hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used before. Just bring back to Best Buy and exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just have it there Not used yet Let’s see how it does later on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is worth the money, had a device stop working and called placed a claim took into the store and replaced with an equivalent item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it excellent really amazing and easy to work and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. We live over an hour's drive from the nearest Best Buy so being able to get support online is a plus for us. The agents are knowledgeable and patient with our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There for the protecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my TV quickly and flawlessly and i bought this service. i had an unrealted proble with my laptop and customre service fixed it while i was online. happy with my choice with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable able to handle all types of electronics issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is always a great idea to add the product replacement. in essence the subscription pays for itself I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Some items are worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use, but will if need be. Better safe then sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 4 year Geek Squad replacement product for my printer. I haven’t needed to use it yet, but purchased it because my last HP printer broke after about 2 years of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a good service to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is good to have if you have a lot of electronics and appliances too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always at the ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you, Geek Squad. I love knowing you have my back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I Purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my item I had a lot of problems however I was accommodated until we could set up my apple tv correctly. The mouse never connected to the drive and we were over nighted a new mouse! We eventfully got a brand new setup and have had no problems since.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of mind to know if anything happens to the printer.

    I would recommend this to a friend