Customer Ratings & Reviews

My Canon Pixma MX922 had the print head malfunction and I couldn't make it work properly by just cleaning it. Brought it back to my local Best Buy and they just gave me a new one. And of course I got another Geek Squad Policy on the new one

I now purchase all my appliances and computers and accessories at Best Buy. The Geek Squad had to practically rebuild my laptop - no cost- and made a visit to the house to work on the refrigerator post hurricane. So easy to work with them

I enjoy my printer. It was very reasonable and it works well.

Always there to help and quickly. Any calls i had to make for assistance were always taken care of.

The Geek Squad is AMAZING! They can help you in store or if I have a problem with my computer I can CALL and they can WALK ME thru it on the Phone! It is well worth the little bit of extra money!

I like the warrant. It makes me sure that my product can be fixed if it breaks.

I've had great service at the Muncie Best Buy. Everyone has been knowledgeable and helpful.

Like is full of Curves, potholes etc. daily there are things just waiting to ruin more than our day. I’m glad i have this program to ease the pains that come from the accidents that Just Happen

I have only used this for my Dell Computer and they don't know how to install memory on a laptop that I bought from Best Buy less than a year and they told me it was too old. I am speaking of the Geek Squad in Washington, DC, Columbia Heights.

This printer is awesome. I would 100% recommend, setup is straightforward and i use it for EVERYTHING!

I got this for the electronics I bought at the Best Buy store. This works just fine for me because it ensures I have my device covered in the event it goes kaput. I have not had an opportunity to use it just yet, but hopefully that never happens.

Protection Plan just in case something were to happen..... and I needed help ....

While I hardly before bought extended warranties, in the past, but in today's market it almost makes sense to buy the protection plan, as it is cheap, at least for printers, no nonsense insurance, should your printer just stops on you.

I got this protection plan just in case, haven’t had to use it but I trust Best Buy and Geek Squad . Nice to know if I need it it is there with professionals to handle it

Well worth gettint extra protection. Never given a hassle when it comes to fix or replace an item. Love this protection plan, love the staff, they always take care of us.

It is always good to have a guarantee/warranty just in case something goes wrong. The initial printer that I had purchased became defective after normal use so this was very helpful.

Always willing to help and very knowledgeable. Friendly service!

Do not buy any product without Geek Squad! No questions asked replacement is amazing! Which makes me buy even more stuff from Best Buy even if it costs a little bit more it’s worth it

Always efficient and knowledgable. Puts my mind at ease to shop at Best Buy!

Best warranty program out there in my opinion on Electric’s. Some items they just give u new without sending it in and making u wait.