Customer Ratings & Reviews

I haven't needed to use this product replacement warranty. It gives me piece of mind knowing I have it if I need it.

A very economical way of having Geek Squad access. This is especially true when you have a computer crash, take it in for repair and then are able to reduce the cost of this visit and at the same time buy future protection. A great deal.

A good buy for peace of mind. You never know when you will need help. The Geek Squad is there.

as a consumer, this is a great coverage to have, it actually benefits the consumer more than the retailers. why? because these devices only last about two years ( mostly less than two years) trust me on this one, get it by all means, you won't be sorry!!

I always recommend Geek Squad protection service in addition to manufacturer warranty. No matter my issue, they have been incredibly timely in their assistance and resolved my issue without hassle.

Excellent coverage and price point! Printers tend to be tricky with maintenance!

I used the heck out of this keyboard and when it finally started to wear down the protection plan came to the rescue.

any insurance is better than none. just the labor cost and trip call is worth the amount you pay for extended coverage. not to forget about the part cost also.

It is always good to have a guarantee/warranty just in case something goes wrong. The initial printer that I had purchased became defective after normal use so this was very helpful.

I bought this service plan for a new HP Printer. Best Buy stands by its service plan if it's necessary to use.

Extremely easy and quick service and returns if accidental damage happens

Works great and easy to operate. The eco tanks are amazing and so easy to fill and watch your ink.

I used geek squad to help me retrieve some info on computer. We couldn't get back what I lost but they recommended for me to purchase external hard drive moving forward. They were very knowledgeable and helpful!! Thank you Geek Squad Matthews NC

4 year plan is better than having nothing at all. It helps.

I always get the protection plan anytime I buy any electronics you never know what is gonna happen. It's nice to have that piece of mind and Best Buy always gives you the money back that you invested into it for another product if they no longer make it

I bought the SteelSeries arctic 7 headset for my brother for his birthday and after around 8 months the headset would no longer charge. It was effortless to get it swapped out for a new one using the geek squad product replacement plan.

Thought this was a good idea to buy, you never know what’s going to happen.

Best warranty program out there in my opinion on Electric’s. Some items they just give u new without sending it in and making u wait.

Great service, always available for help on setting up anything.

Normally never do this but under 10 to cover the headset mine as well. Specially since I had 4 headsets in 7 years. The claim full replace no fixing for 2 years. So hopefully I wont need but the way its been going I likely will.