Customer Ratings & Reviews

Any electronic issues I have Geek Squad is there to save the day. Its nice to have friendly people on your side. I will always pay to have Geek Squad backing my purchases!

This is such a no-brainer when purchasing a major appliance or expensive electronics. You can actually buy peace of mind with this service!

This protection plan is extremely affordable for what it offers.

Great value for it's price. I would recommend to everyone.

The Geek Squad is wonderful. I don't know what do if I didnt have their help.

Always get it for smaller items and appliances. My family is rough on things in my home. The plans have gotten so affordable.

For someone who doesn't know much about computers, I'm glad that I have a support team behind me. They are truly & totally geeks. Everyone needs them.

. . . Its a Good Value. My product stopped working and since I bought the replacement, I was able to walk out with another product. Note to the wise: Keep your original packaging, so they can scan the exact serial / barcode, and your replacement is more an exchange, and they can't low-ball the replacement value of your product.

The geek squad is a very valuable service to get. The agents are very knowledgeable and helpful.

Wouldn't be without it. If I have a problem with my product I call for help. If the problem still exists I take it in and it is either fixed or replaced.

Great insurance of Geek squad which I would recommend to anyone who has a computer or any product.

I'm never disappointed protecting our purchases when it comes to have teenagers in the house. They seem to be harder on equipment than I remember being.

Having Geek squad is always handy I get this especially when I have to get a new computer. But what’s even better they also help with old computers as well.

FREE excellent perk included with items purchased from Best Buy as long as you have an active Total Tech Membership.

I always purchase protection with Geek Squad. Anytime I’ve run into “operator errors” they are always patient and help me walk through to the end. Guys in store are extremely knowledgeable and friendly.

I haven't had to use the geek squad yet, but having the extra coverage just gives me peace of mind in case anything goes wrong. I have delt with the Geek Squad on another product and they are awesome!!

Fast helping and did a great job on my phone. Fixed screen

Called the Geek Squad, made an appointment, went to the store, exchanged the router, no problems what so ever. This was my First time using the Geek Squad Protection and it was an awesome experience.

Every product I buy from Best Buy I protect it with a Geek Squad protection plan.

Will always add Geek Squad to electronics purchase, makes life a little more kid proof.