Customer Ratings & Reviews

love the idea that for four years if something goes wrong with my printer I have someone to call. Also if something goes wrong it will be fixed or replaced.

I had a printer completely stop working a few months before the coverage was over. The checked out the printer, saw that it didn’t work, issued me a gift card for the original purchase price. Well worth the price

So glad we purchased Geek Squad protection. Item was replaced without issue.

I hate to say but this is not the best printer. Most of the time my printer falls off line and disconnect, I can’t just click scan and scan to my printer. I have to only use the app and that’s very inconvenient. My other Hp allowed me to scan to email but this one doesn’t. So if I could I would not get again.

I like the printer - love having not to change ink cartridges and it prints fast and clear. BUT it does not stay connected wirelessly - every time I want to print I have to muck around for at least 30 minutes - usually much more! VERY frustrating!! And the HP app is SO intrusive - it activated the camera on my ipad, and used the cloud without me setting any of that up and I didn’t agree to it! It also needs my location to print - WHY???? Just let me print!!! NOT HAPPY with my purchase, because of software - the printer is good……when I can get it to print.

For $20 dollars I have automatic replacement of my new all in one fax, scan, copy,printer. Instead of dealing with tech support or people trying to fix I was told I just get a replacement. I wish I would have known this for the laser printer I recently bought and it was too late to add.

Great product and great price i hit this sale at the right time the product is amazing and one of the best blender trios i have ever purchased and felt real good abouy

The printer was damaged a week before the protection plan expired. I took it to the store and they gave me the money back without problem

I didn't use yet. But I heard nothing but great things about them. I love it. Overall service.

Haven't used the services yet but its great to know i have printer replacement protection.

You can never go wrong with the warranty plan. If it breaks, Best Buy Repairs, Exchanges or replaces, No questions asked!

Geek squad is a fast easy way to keep your products updated

It's hard to put a price on peace of mind, but I suppose a 4 year warranty gets pretty close.

I like the comfort of knowing I have GSP and that they always come thru when I need them-sometimes a little bumpy of a ride but they always make sure to do what they can to make the customer happy on some level. Thank You Geek Squad!

Bought this for a present for my granddaughter to print photos. She has a new camera and said this printer prints very nice pics. I like getting the warranty because best buy is great about fixing or replacing.

Very disappointed with my Canon printer after 5 months and took it back to replace with an HP with no problem. I find none of these all-in-one printers are built to last so highly recommend an extended warranty on these type of products. Otherwise I generally don't purchase them.

Bought the protection plan on my printer hopefully I never need to use it

I for one love the geek squad. I call them a few times a week just to chat about the latest news in computer stuff. One time a geek came over and we played diablo 2 for like 2 seconds. it was radical.

Geek squad replacement plans are great for items that they have and keep in stock for a while. I have utilized them for computer keyboard replacement since the bluetooth ones seem to fail for me every 6 months. It's fast and easy.

Just got to protect my printer man it prints too much all day without geek squad there I don't where she be today so please call 1 (800) 433-5778 for any help today because product replacement starts the day you purchase.