Customer Ratings & Reviews

Really like Geek Squad! My son accidentally reformatted my external harddrive. They were able to recover all the pictures and files. They came in handy a couple other times during my membership. Happy with them.

Make sure to protect your new purchase. A Geek Squad® Product Replacement Plan enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly. If your device fails for an issue that we cover but your manufacturer doesn't, we'll replace your product (if one is available) or reimburse you.

The 2 year product replacement was a great value. I felt like the price was very in line with product cost and it proved to be very useful. Very glad I purchased. New product is working perfectly but feel confident that if something went wrong it would be taken care of.

i always buy the geek squad protection because its cheaper than replacing the item with the same thing again in the event something happens. and i buy it on sale...so that way with the protection plan included im still paying basically the normal price if it wasnt on sale.

love the idea that for four years if something goes wrong with my printer I have someone to call. Also if something goes wrong it will be fixed or replaced.

I bought this thinking I would never it My printer quit working and it was replaced free of charge

bought a new printer and got the two year replacement based on the sale price. It was no-brainer to spend the extra money. I usually don't bother to get the replacement product replacement since the price seems a bit high

Geek squad is a good service in case your device suddenly stops working also it has a good price 50$ for 4 years is amazing

I always get if the price is low, more so I will pay the higher price for appliances though, too many electronics in them now days. plan is what it is, Best Buy stands behind there plan,. you will have a like product the same day before you leave if yours is not in stock.

I have not had to use the protection on the printer I purchased the service with but I used them for my laptop. The technicians are so helpful and knowledgeable. Quick return as well.

Totally worth it for heavy daily use items which tend to die right around the end of the warranty. Best Buy let's you walk in and pick a replacement, easy peasy.

While in the past, I have stayed away from extended warranties, as products would normally work for quite a while. Not so much anymore, as there is more quantity than there is quality put into the products. You just can't expect to have electronics or many other items to work as long as before. The Geek Squad warranty takes the pain out having an item go dead on you, in the 1st 2 years, regardless of the supposed manufacturers warranty.

Have not needed it yet but nice knowing we have it if needed in case there are issues with the keyboard all we need to do is call and our questions would be answered or we can always bring it in for service if needed.

Haven't needed to use it yet but I'm really glad it's there. I feel better knowing my new equipment is covered!!!

Geek squad protection plan is a must. I wouldn't purchase anything without it if it is offered. More often than not, it will end up getting used. 100% recommend.

I have not had to use it yet, but I hear great things.

Geek Squad protection is always a must for me. Unfortunately some products don't seem to last these days and I feel a sense of security with this protection just in case. Good value with good terms for qualification.

Fantastic and efficient machine! Does the job and never jams - love this!

Hi am very Happy that I got a Product replacement Warranty. I am also glad that my Item came with an Extended Warranty unlike when I got it from Wal-Mart. I am glad that I got this warranty and Printer.

So glad to have this coverage. I am always happy to know they are there in case I have a problem with a product I purchase. Good deal for the money.