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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10960 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 10,960 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection on your side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It defiantly worth buying for peace of mind. Also, todays products are made to last for a few years, by all means it's a very good idea to have Geek Squad on your side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great especially with Total Tech!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Protection Plans especially for electronics. I joined Total Tech. The squad were easy to make appointments for service. They arrived in the window that was set up. If they were going to be late, they called and let us know their ETA. They are pleasant, they know what they are doing. They never seemed rushed and work on the problem until it is fixed. They are honest and I don't think they would say that an item needs replacing unless it does. The Geek Squad is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer always jams and gives me issues. This protection plan helps to get a new replacement immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice piece of mind if you end up needing replacement down the road.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good value

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value as long as you know what it covers and what it doesn’t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    other than initial set up for my computer, I have not need to call the Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer is awesome I can do everything not only the computer I can do it on my phone 100% recommendations I’ll start my own business with this printer ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed any repairs yet, but the price on this 4-year plan can't be beat. If they can't fix it, they will replace it. What more could you ask for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with this value decision!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 4 year extended warranty for my new printer for $20. That is $5 a year. Dirt cheap..... If anything happens to this, I can exchange it, or maybe fix it for nothing! Win, win!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saleslady was very helpful in making a decision. Very easy setup. Great quality. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranties are great to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to get the Geek Squad Warranties for electronic items I buy that are above $50 or so and they usually pay off quite nicely! They usually don't cost that much more to buy and are well worth the peace of mind in knowing that you're pretty much guaranteed a working product for the duration of the warranty and sometimes for years beyond. Being able to get a good warranty is the main reason that I still buy most of my electronics from Best Buy. I will keep buying & recommending Geek Squad Warranties for as long as they keep providing quality services for quality products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gfood to have , saved me a lot of money on having to by another printer . just took my old one in and they gave me another one free of charge due to the extended waranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There when you need them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks are the Geeks. They are a team of well needed knowledge. I don't need them often, but when I do, I am never disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my printer on the spot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This couldn't have gone smoother. Walked in (even a little late). They looked at my printer (literally, just looked at it) and asked if I wanted a replacement or refund. Got the replacement. Awesome service! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was delivered intact and as stated. I have has the machine for 6 months and it has hot missed a beat. Could not be more satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great products and great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP products. This is the 3rd HP printer plus iPhones and iPads purchased through Best Buy. Geek Squad is very helpful and easy for me to understand. You’re the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    security for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    warranty cant live without it. peace of mind. Best Buy stands the test of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason i buy form best buy, Is the Tech back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very nice.it’s awesome work.i love so much.cool

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Hopefully I'll Never Use This

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I'll never have to use my 4-year replacement plan, but it's nice to know that I have the option, especially on a printer. I've used this plan in the past on previous devices, and I've liked the experience in the past. Very easy to use, and Best Buy gets me set up.

    I would recommend this to a friend
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