Customer Ratings & Reviews

I purchased a geek squad protection plan for backup because the benefits of having it are well worth it. It's just pennies towards your investment and without it you could possibly end up coming out of pocket with absurd amounts of money for repairs or replacements.

I haven’t had to use it yet, but looking forward to using it when I need to

I used them mostly for information and instruction. There were quite friendly. I just was not aware you had to make an appointment to actually speak to an agent at the store. I know now and will continue using the group.

Not much to say about the warranty's. They stand by their products.

When my print heads were no longer working correctly they replaced my printer with a new one as the geek squad does not fix printers with this problem!A new printer after only 11/2 years with the old one was a good deal!

I highly recommend Geek Squad Service for every thing you buy at Best Buy! They have always covered all my products.

I like it because it is very good and excellent for the price

Can't do without them. They are effective, efficient, and professional. They stand by their warranty NO questions asked. Don't buy anything without adding protection or installation by the Geek Squad.

I tend to buy warranties just to be on the safe side with products especially electrical products. Thus far Best Buy has stood by their warranties when I’ve had to return product beyond the return date .

Planned obsolescence, you name it...things go wrong. Be smart. Penny wise and dollar foolish is not for technology! Protect your investment. Best Buy stands behind its Geek Squad protection plan. And, so do I.

Nice to know I have help when I need it. They are very, very helpful.

great program, every time you go to BEst Buy to replace something with this, becomes easier than ever. I love this program and I don't buy anything without registering on this.

I really enjoy the geek squad protection plan. I purchased other items and had to bring the item back because it broke. But with no questions asked it was replaced right away. Thanks Geek Squad.

Helpful for repairs, and installing screen protectors on tablets and cell phones.

Having a geek squad is having a peace of mind knowing that your products are always covered! HP envy 5055 wireless printer is working great so far, but if it were to fail I’m covered thanks to Geek Squad

I truly hope we don't need this but if we do i am confident the Squad will take care of us.

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

This is the best protection for all purchases. They are always very helpful and always available quickly to fix whatever is covered by warranty.

The peace of mind knowing that my investment is covered for 4 years is priceless!

Have not needed to use. Hope I never do but it gives me the insurance I need.