Customer Ratings & Reviews

I have purchased several Geek Squad Product Replacement plans in the past. They have served me very well when a product has experienced mechanical failures due to manufacturing. I was able to return the item in exchange for a new one—or a different product, altogether.

The Geek Squad is exceptional, they work with everyone with respect and patience. Well worth the money.

It's really easy to contact the geek squad service for any help like assisting me with my printer issues.

I don't usually buy extra protection on products I buy but I did for my printer and it was definitely worth it! I already had to take advantage of it and replace my printer when I accidentally broke it!! Definitely a great thing to buy if you arent a perfect person!

The Geek Squad Service prices are great, and the ease of use is outstanding.

I purchased this plan based on a previous experience I had when a different product had technical problems. It was a great help to be able to get support and questions answered at me local store when I needed to utilize a previously purchased Product Replacement Plan.

I did not use for now, I hope this was a good idea if I need it

Dont get any better then this.. if they can't fix it or not worth fixing you get a replacement. Plus reasonable priced.

Great service and professional approach, well done Geek Squad, appreciate it a lot for your prompt services provided and kind assistance along with friendly and caring approach. Great job guys!!!

Works great! We love that we don’t have to worry about cartridges anymore. Did a lot of printing on it for my wedding.

I purchased the warranty for the onli.ne printer and it was a good deal. Good thing I did because the primter had a lot of problems and needed to be replaced . With the best buy warranty all I had to do was return it to the store and they gave me anew one immediately

Have had to use the warranty one time. It was a breeze

I didn't use yet. But I heard nothing but great things about them. I love it. Overall service.

Great customer service. They are always willing to help out. Very professional

I opted for a 2 year product replacement for my smart tv, based on my prior experiences with Geek Squad. So far I have had no trouble, but I know I can depend on Geek Squad if a problem should arise.

The geek squad has been able to answer all my questions. They have been able to straighten out all my issues with my equipment as well. Having them stand behind the products they sell sets my mind at ease.

My Asus ROG Ally had issues and the Geek Squad helped me out. Thank you

They took care of me hassle free. My coffee maker stopped working and they worked to get me a new one quickly.

It's hard to put a price on peace of mind, but I suppose a 4 year warranty gets pretty close.

When purchasing an appliance from Best Buy, I always purchase the Geek Squad Protection plan. I've had several items under the Geek Squad plan replaced with no worries.