Customer Ratings & Reviews

Always there to help and quickly. Any calls i had to make for assistance were always taken care of.

Bestbuy is my number 1 place to shop for electronics because there warranty is the best in the industry and they stand by it and resolved my issue within 10 minutes highly recommend getting protection for any device you purchase

I've had great service at the Muncie Best Buy. Everyone has been knowledgeable and helpful.

Protection Plan just in case something were to happen..... and I needed help ....

Bestbuy charges for a protection plan depending on the cost of the item purchased. They used to take the manufacturers warranty and if the item was defective in to account before applying the protection plan. So they would only use the protection plan in extreme cases. They don't do this anymore. If anything happens to your product you only have 15 days to return it. After that they apply the protection plan to any issues with the product and if you want to keep the protection plan after the issue you have to repurchase it. I had a HP printer fail from a manufacturers defect after 6 weeks of use. I took it back and told them I need to get another printer. They took it back with little question but also used up my $50.00 protection plan in the process. I asked them why are you using my protection plan on a defective item? They said if I don't want to use up my protection plan then I would have to deal with HP directly. In addition they would only offer store credit and refused to give me a refund. I understand that a company has to make a profit to stay in business but there is something just not right about how they are handling this now. Essential if you want the option and privilege of returning an item no matter the circumstances you need to buy a protection plan.

Always efficient and knowledgable. Puts my mind at ease to shop at Best Buy!

With my previous luck with my hp and canon printers, They always have problems after a short time. For 50 dollars, Best Buy will swap it out, Not fix it, For 2 full years, Even if the printer does not break, T he piece of mind is money well spent.

My Hp printer is working just fine. So I have not had to use the service yet. But I'm sure it's great. I love Best Buy.. They are always courteous, knowledgeable and never pushy. The Best prices too. I don't even bother shopping at any other store.

This printer is awesome. I would 100% recommend, setup is straightforward and i use it for EVERYTHING!

Worth it if you’re rough on electronics. They get you right and have no problems getting you a new one of something went wrong with your old one.

Happy with my printer. Not the fastest but saves me time and money.

I use them a lot I think they ok and I think they do a good job in what they do

I used the heck out of this keyboard and when it finally started to wear down the protection plan came to the rescue.

Highly recommend to any one getting any electronic device since these tend to break or wear down quick, so I buy all warrants on my products in case I can’t fix it, I know who can

Although I haven’t had to use this, it gives me great confidence for the future.

The agents at my store made a excellent review to my tablet, diagnostic and gave me a best advice and recommendations to fix it and for future purchases.

Great service would not purchase any items without having this extra protection

I bought this for my wife, who is not computer savvy. Do yourself a favor and buy this, my wife listens to anyone other than myself anyways, and I am not always able to fix problems she encounters. This helps ensure domestic tranquility.

BB's 2 year warranty allows a long term usefulness warranty in case something messes with your product, like windows 10 coming out and our previous printer choked on it, so just handed it over and got full credit towards a new one, how good is that?

I always recommend Geek Squad protection service in addition to manufacturer warranty. No matter my issue, they have been incredibly timely in their assistance and resolved my issue without hassle.