Customer Ratings & Reviews

Seems to be a good program for those who actually use it after purchase. I never have used it.

I bought the Geek Squad plan thinking it would give me peace of mind. First for my JBL speaker, which went out—and they completely failed to help. Then I figured I’d at least have it for my new Pioneer stereo, but now I realize the whole thing is a scam. Nothing gets fixed. They just give you the runaround, waste your time, and then send your broken stuff right back. I wish I never bought this plan. Don’t fall for it like I did.

Totally worth purchasing, especially with a deck that has removable face.

Great program, I haven’t had any issues with it so far. And I hope to keep it that way.

Love that i decided to protect my item. Best buy is always helpful and knowledgeable with all information its a must have to secure every electronical.

It is always a good idea to get a sime sort of protection on your gear.

have not had to deal with this protection plan but feels alot better knowing im covered

I purchased this warranty to have in case my son's radio tore up.

Love the quality and features my radio has! The light show is awesome!

This warranty a steal. 4 years for 40 dollars. I'm all in

Those guys are amazing they really take care of me when I come in for services

This product works great with my whole set up that im using

I havent had to use geek squad for this tv, but I have for other items.

Great reference, great service I would invest the dollars again

Fake they charge you wants an issue they says it’s not valid!

glad to know my product is fully covered in case anything happens

I love the way best Buy backs up their products. There is no hassle.

Never had a problem with quality. Friendly people who help trouble shoot.

This things are needed these days not built like the old days

i had a minor issue with my radio and besbuy fix it right away.