Customer Ratings & Reviews

Once again, the price paid is well worth a piece of mind not having to worry about your equipment failing.

Definitely worth the money. Ease of mind knowing you have coverage!

That works as much as you needed hope don’t use it

Very helpful. Also helpful around the house. They were able to help me install a few different things. Have a great team and What? Very knowledgeable

Best buy is great for all your buying needs electronics shop them first a d you wont be disappointed Satisfaction always when it comes to phones and appliances

This item shows up when i did a search for dvd player car stereo. Unfortunately I had no choice but to install this in my toy hauler because I'm leaving to go camping this week and there's no time to return it and get a replacement. I had to install this so we at least have music while camping.. DVD capability was the only filter i selected in my search and expected this to have video output since it showed up in the search with that filter.. ill have to bring our home dvd player so our kida cab movies if they want.

Service tech was cordial and respectful. Took awhile but there was a lot to install.

Best customer service they stand by their service highly recommended

The service was excellent the installer was the best there is.

We will see one month in I really hope they stand by this and replace my product if it breaks within the four years

I have owned a continuous Geek Squad service / technical support agreement since the creation of Geek Squad. Most of my contact is done via remotely (on line) but there are times when I still need to take a PC into the Geek Squad in Best Buy. I use their services at least once a month and am confident I could not find better professional service anywhere else. An added plus in they are available 24/7/

The agent help me connect my t.v. and receiver that was suppose to happen but he couldn't help me to figure it out so i found out on my own but he tried his best

They helped me pick out the perfect speakers for my truck, and they were very friendly.

Good warranty value for the money, Good response when needed.

Bought it along with the Planet Audio Wireless CarPlay device purchase for my 2016 Corolla S as I felt it would be nice to have a 4-Year Protection Plan for it. I am yet to receive any service as part of this but feels good to have it as it adds confidence to purchase the audio especially as there is no other support from Best Buy after installation.

Just knowing there’s added protection to the devices you buy is a great peace of mind as you’ll never know when something could go wrong and trust me instead of spending back that full price for the item especially if it was expensive it’s good to know you are cover thumbs up to Best Buy

Very powerful and nice smooth design, I enjoy playing my favorite music in it , the installation was fast and placed in a very good ventilated area to keep it cool,

Had to use it and the item could not be saved they give a gift card for the whole value you paid for the item

Have not had to use the service yet. But it is nice to know I do not have to worry about the Car Radio dying yet. Its very good quality so If I have to re-install it it would be nice to have

The installer explained all the ends and outs and even showed me how to use it