Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1444 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,444 reviews
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth, every penny, took my computer in, and no questions asked they sent it off for service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the extra warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the extra or extended warranties when i buy any products that are eligable. I believe that this extra or extended service is a very reasonable insurance for said products & would suggest to all customers to purchase it when you can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A do-get for sure...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended, love knowing I don't have to worry about expensive repairs. Take it back, get a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOTAL piece of mind...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended, love knowing I don't have to worry about expensive repairs. Take it back, get a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the W

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Everything was done in no time at all and I don't worry about anything ever going wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used within 1 year of purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original car stereo that I purchased was defective. Best Buy was was awesome and worked with me to try and get the unit working but to no avail... They then allowed me to choose a different manufacturer that was on sale for the same price as the original purchase. Thanks Best Buy. No hassles at all. Very satisfied. The Geek Squad protection was exactly what I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough good things about Geek Squad car audio installation service in Fairfax, VA. The guys who work here are friendly, creative, fast, amenable and thoughtful. I like doing things myself, but these guys are so good that's much more fun to take products to them to install and to learn from how they do it. I recommend them very, very highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed super fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my radio and speakers and amp. They did a good quality super. Super neat and fast. I would recommend using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent added protection. I've used this before and it's a no-hassle deal. Good investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service there is would not purchase anything without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really stand behind their coverage plans great they do the work according to manufacturers specs I highly recommend getting this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not purchase a car radio receiver without this protection. They have many funtions and require electronics to work pretty hard. I have had to use it and it saved my over $300

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/Radio

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad several times and every time I’m always very pleased and happy with their work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Protection for my in dash radio!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added Geek Squad Protection of my in dash radio. It is great to have this protection if you need it. A wire came loose on my radio and they fixed it. No problem and no charge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind that’s all I can say good luck. I’ll never have to use. I purchase spot protection with every electronic I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad radio install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to have this protection!! It saved me from a bad install that could have been very costly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad radio install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to have this protection!! It saved me from a bad install that could have been very costly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty should start after the manufacture warranty expires and not at the same time. If your item breaks during the manufacture warranty Bestbuy will replace it hassle free which is outstanding, never have had any problems with that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install warranty is lifetime!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting Geek Squad protection. It's a 4 year product warranty, but a lifetime install warranty. I've had problems with the wiring in my car after the warranty expired, and they quickly fixed the issue without charge. Highly satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-yr Std Geek Squad Protection on stereo&b.u. cams

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all extended protections, it feels good to have it if anything goes wrong. I especially like this one because I was told it will cover the items I bought as well as the removal and replacement. I haven’t had to use it yet so we will see how it goes.

    I would recommend this to a friend