Customer Ratings & Reviews

why would you skip a protection plan? It keeps everything safe

Good deal for the price to protect and insure device

Bought for the family boat. Serves it's purpose well.

Nice that they offer this.,......,,...............

Good item not too much to complein about honestly.

Geek squad service has been hit or miss from my experience. It's saved my butt a few times and others it has been completely useless and more of a headache than anything else. If you can afford it, I guess its a good idea.

Car stereo does not keep the time... I have called more than once trying to get an appointment to get this looked at since it was purchased and installed at Best Buy. I have not been able to get an appointment so far. The last time I called, I was on hold forever and then your computer system went down. Also the backup camera does not work because it is not hooked up.

Be prepared to spend triple their quote just to be seen for an appointment, or several hundred dollars if they have the parts and do the work, then hold your car hostage for a massive installation bill. Scam

Not the best , thats why i gave it 3 stars. Its okay does what its supposed to but its already acting up.

But you don’t always need it and there’s no was to know unless to invest/waste your money. I would not “recommend” it - I think you need to own that decision!

Have not used this service before and just got it so have no real data to gage a review

Wouldn’t pay for geek squad service ever again . Junk expensive computer . Also ERASED ENTIRE HARDDRIVE

There only one person who touches my car and only one

Have not had to use it yet, let's hope when i do that they cover what is wrong

If you are worried the product is going to break within the next 4 years, then I would suggest it. If you want to take a gamble, then don't.

I bought a nice boss 10 inch head unit, with a kicker amp, two very nice 8x10 kicker speakers in Oxnard best buy. Had to wait 8 weeks for instal in porter ranch. I tried myself but got no sound. Showed for my appt. To instal & after 5 hours, I paid $200 for the instal , they got no sound. After telling a few management people what my needs were at that point they ordered me a Sony unit, that they installed a week later. However, when they gave my car after instal, the cable from the sterio to the amp, was broken off in the amp, the sub was not hooked up & two speakers they were going to connect the did not. Where I made my mistake was paying up front, before I figured out what they didn't do. If I had the ethics to charge people for a job I couldn't do, I couldn't. But best buy can. I had to spend more money and go another place. I m sure not all Best buys are like I this, but the install dept sucks, never again.

I installed the car stereo myself, so I don't believe I have this coverage.

They installed an Alpine head unit in my Nissan Versa note and it has not worked right since. I have contacted alpine on 3 occasions due to issues with the unit not working right all 3 times they said it was due to the install being wired wrong. I tried working it out with my bestbuy first then tried to go through online chat but they really didn’t care and told me take it in so they can charge me to fix it, so much for free install. Still don’t work right to this day.

this is the second product I had installed by Best Buy. The tech lacks experience because as the second product Ive brought in why am I on my 4th visit. If you advertise "Professional Install" it should be done right the first time and I "Not an Expert" should not be pointing out faults with techs work.

The protection covers all my needs thanks geek squad