Customer Ratings & Reviews

Geek Squad is the best and they are quick to help you resolve any problem you may encounter.

I've been impressed with the Geek Squad's policies and work so I feel that if something is going to go wrong with a product, they will be able to fix it or have it replaced. All I need is for one thing to be fixed, or replaced, and the policy has paid for itself.

[Employee of bestbuy] I purchase Geek squad protection on just about everything and it has ALWAYS been worth it. It makes everything easier and I always get great service if anything ever happens to my electronics.

I purchased a Geek squad protection on my Sony 75' before but wound up using Sony coverage instead. They could not answer my questions and I felt it was a waste of money but there is always the fear of not getting coverage so they caught me in a good mood that day possibly.

Any electronic item like a vacuum or my litter box geek squad is worth it!!!

They mounted my tv, installed my washer and dryer, my door bell cam .Very satified.

Id definitely recommend getting this. Its worth it.

[Employee of bestbuy] Great product, make sure to buy during a sale. They will retail for around 105 at the lowest. The previous gen models are not worth it compared to what you get with these.

Good to know I’m protected in case of rain or whatever

Always get the service plan when buying from Best Buy.

Great plan, helped protect me against products that stopped working at no fault of my own or best buy.

There is no better warranty support than Geek squad. This is the main reason I shop at Best Buy. If I am not sure about a products reliability I will buy it from Best Buy even if it isn’t the lowest price.

Always there when I need help , this service is always handy especially as we get older

Easiest smart lock I have ever installed. I have been through 3 smart locks and each on was a pain to install. I got this one, and had it set up in 15min. It's made of thicker metal, and easy to setup with the app. This is lock is worth every penny.

They keep your info on file so you can easily file a claim if needed, i highly recommend

Great value for protection plan with great service.

Great price for 4 years of coverage. Peace of mind is always worth having.

I do a lot of my electronic shopping at Best Buy because of the Geek Squad. Had a new Dish washer installed, this guy was amazing. One man show. Took about ½ hour from time to setup , install and test and gave us brief intro to the new Bosch.If this guy had a helper he would have been in his way...

The Squad is top tier and mind easing! Be sure to get it!

So very helpful!! It’s a peace of mind when spending so much on something knowing you can get it fixed