Customer Ratings & Reviews

I didn't use their service during contract life, I would used it if needed

I love geek squad service and the team are really nice and friendly and they are very helpful

Love the Geek Squad!! If i have a question they are the first ones i go too.

Extra layer of security if it was to break, I bought just in case something happened

Extra layer of security if it was to break, I bought just in case something happened

Don’t purchase without Geek Squad protection. Everything get’s fixed or replaced as long as you purchase it and it’s still effective. Get the five year plan on big ticket items.

Amazing plan.. I had issue with my Echo dot and the replacement has done instantly in store via store credit. no fuss. amazing service. No process or waiting.. it helped me very much and no head ache and worth the plan.

Bought for a delicate lighting curtain, haven't use it but having ease of mind knowing I can replace with no issue is no brainer at a minimal price

[Employee of bestbuy] I never had much of an issue with geek squad they were very respectful and nice and responsive.

Super helpful to have protection nowadays. Don’t get me wrong BEST BUY does everything well they sell good product bring you used or fixed but it’s always a good idea to add extra protection, especially when is manufactured. I’ve been lucky enough to not have any problems with my electronics, but so far BEST BUY has stand up on their warranty and Protection . No complaints.

We have used this service, its great knowing they will take care of you at the store you bought your item.

It is a good idea and option to buy the protection plan because one is never free from any failure or malfunction of the products and for the most part the factory warranty of the products is very limited so it is preferable to spend a fraction of the value of the item and have the assurance that you will be covered; I already had some experiences with other products from which I bought the Bestbuy protection plan and the truth is that I never had problems when enforcing the insurance, it is a good idea and investment.

Amazing protection plans for just as amazing electronics

Geek squad is amazing and always gets the job done in a timely manner!

I love it. They have amazing service. They are really helpful.

Have not use the service yet, but nice to know it is there if needed.

1000% worth it I get protection on all my electronics

It really is reasonable fair. I wanted to try the new Arlo Solar Charging Panels and just knew with them being a new product maybe all the kinks weren’t quite perfect. One of the panels went out within a few months (they were $90 each), and the geek squad protection was $12. Took the old panel in, and they went right to the shelf in the main store and grabbed a new solar panel and handed it to me. Just a smart investment of on some of your bigger expenses.

I really like it because they are doing a really good job

So far muh of the support given by the Geek Squard is very good and havig this helps allot where there are some devices have a year or 2 warranty but this extends the warranty with Bestbuy a little longer.