Customer Ratings & Reviews

Product quality is always unpredictable. Always get a plan

Geek Squad is the GOAT! I haven’t needed to use geek squad services much but every time I’ve needed it, the service has always been top tier. Dealing with nice kind people and also getting help for Tech type support really makes me happy! Thanks geek squad!

Great is the WORD for it.Awesome is best buy and all its good products thats affordable to all budgets.You get your moneys worth when you hire geek squad.They are very smart.

Don't think about it just get it. Especially for more expensive hard to replace purchases because when something happens they will fix or replace it. You insure your house and car so why not this, especially as a one time cost. I do wish they would find a way to reward the customers who don't need to use the plan like letting them use the cost in the form of a reward after it expires toward an upgrade or other item.

aint no squad like the geek squad appreciate their help and coverage

When needed, these plans are easy to use and completely back my products.

The Geek Squad 4-year product replacement is very convenient when needed.

The agents fixed my iPhone and helped out so much very friendly

Every time I come in they are right there to assist with anything I need at all and recently opened a credit card due to a staff member opening up my eyes and allowing Best Buy to forever hold a top spot in my heart! “God bless Best Buy!! and no place else” !!!!!!

Always ready to help the customer no matter what the issie is , execellent service

Great service my visit was a good visit. Everyone was pleasant and knew the great answer for what I was looking for.

My fridge install was perfect. Very professionally done.

At Best Buy we always purchase warranty on big items. If they quit working during covered period, BB is the best. They give u what u paid to buy another one to replace item.

service is great would recommend this service on all items

I've only had to use it once.the geek squad was fast,friendly.absolutely no complaints from me.

It is worth every penny on the warranty. They take care of you good!

[Employee of bestbuy] Very nice to have that reassurance that if my product does go out, I have this that can help

Needed to have someone to assist my elderly parents when im not in town. Having this protection assures me the geek squad has me covered

i’m not worried if they break, 4 years is a long while though

Excellent i love loved the quality-price ratio of the product and the price is very good.