Customer Ratings & Reviews

Their service is great as far as customer service goes.

Always backed up my products with protection bc it’s worth it

Any electronic item like a vacuum or my litter box geek squad is worth it!!!

We bought a desktop computer and in less than 10 months it stopped working. In about two weeks we were notified that we can get a replacement for the old computer.

It really is reasonable fair. I wanted to try the new Arlo Solar Charging Panels and just knew with them being a new product maybe all the kinks weren’t quite perfect. One of the panels went out within a few months (they were $90 each), and the geek squad protection was $12. Took the old panel in, and they went right to the shelf in the main store and grabbed a new solar panel and handed it to me. Just a smart investment of on some of your bigger expenses.

Very useful it replaces everything you need what it covers. I had a problem with my laptop and he changed what they needed to change two days and the laptop was new and it was working better than ever.

Haven't had to use the protection plan yet but it's a great place of mind if anything happens I'll be covered!

I always buy the replacement policy with my products from Best Buy because the replacement policy is great if something happens

Love the warranties with Best Buy! You can exchange the products if they are damaged or you can turn the product in and use the warranty to buy a different product free of cost. I love this option.

Peace of mind my daughters tablet is starting to get loose at the charging port i will see if they can fix it dosent charge unless placed a certin way, i will update and see what they say about this.

They mounted my tv, installed my washer and dryer, my door bell cam .Very satified.

It is nice to have the added peace of mind, being electronics are expensive and don't always last like they used to. It's one of those things you hope to never have to use, but it's good to know it's there. The rare occasions I've had to use it, they were very easy to work with.

Great price for 4 years of coverage. Peace of mind is always worth having.

Geek Squad is the best and they are quick to help you resolve any problem you may encounter.

Haven’t had to use it but glad I will get my litter robot fixed or replaced if I have a problem.

Always there when I need help , this service is always handy especially as we get older

LITERALLY REPLACES very easy to go in store and get your replacement

They keep your info on file so you can easily file a claim if needed, i highly recommend

Awesome service I am so glad of the team of the company

It’s worth getting this. My ring camera was broken by a Moran. And I was able to get a new one with no issues.