Customer Ratings & Reviews

I love this service, some one broke my ring doorbell and thanks to this feature the replacement was hassle free and very quick.

I bought a tv and I add the protection plan after 3 years my tv got damaged with images retention, it tv cost me a lot of money and take to it protection plan my tv was replaced, after it have now buy it plan to everything

Bought with my eero 3 pkg just wanting to make sure if anything happened I had back up

Agents were great in helping me find the right gifts for my pre-teen daughter,

Difficult to get to someone initially when calling but the overall service and customer experience we get has been great. We are older and it’s nice not to have to wait for our son to work in our fixes we need due to his busy schedule. We hate to ask for help and to disrupt our family lives just to check out what problems we created and fix them constantly is a blessing and we feel we can trust in their services on a timely basis and are so patient with us older generation

I am sure they are lovely. I have not had a chance to use them because I completely forgot about this lol but I'm sure it is wonderful. They did want to charge for $40 to replace a part that took 2 seconds to fix.

I received a replacement for my defective product at store

Excellent Service! Personal, professional and very knowledgeable.

Live the 5 year protection plan totally worth the money paid

I LOVE the geek squad warranties, they are simple to track on the Best Buy app, easy to use if something breaks. I love the longer warraon some items and wish that I could select them as a Totaltech member, instead of only being able to get the default 2 year warranty, which depends on me to renew my total tech membership

Geek squad always coming through. They have service me for years and never a disappointment.

Always go with Geek squad warranty, definitely worth it for the peace of mind.

Great services from Geek Squad I received to take care of my purchased item.

I like how good the recording is and wide view captures a lot.

Good to keep in case something happens.Good to have.

No hassle return or exchange. Good piece of mind when extending product warranties.

Peace of mind coverage and easy to follow, a must have for your electronics.

Great support service from employees answered all my questions

Love it. I always purchase the warranty at Best Buy.

I Wanted My Amazon Echo Device To Be Under Warranty, So I Purchased Geek Squad Protection. However, I Just Purchased My Device So I Haven't Had Any Issues With It, But I Recommend Purchasing The Warranty To Be Safe.