Customer Ratings & Reviews

They keep your info on file so you can easily file a claim if needed, i highly recommend

Good to have protection plan like this for the future news

Good to know I’m protected in case of rain or whatever

Always get the service plan when buying from Best Buy.

So very helpful!! It’s a peace of mind when spending so much on something knowing you can get it fixed

I love this service, some one broke my ring doorbell and thanks to this feature the replacement was hassle free and very quick.

Great price for 4 years of coverage. Peace of mind is always worth having.

One of the greatest customer service, no question asked about it, just replace the item with no problem

Haven’t had to use this yet, thank goodness! Have used the Gerk Squad in the past, which is why I purchased this coverage. Squad members are invariably knowledgeable, reliable and polite. As we all know, people tend to get a little touchy when their their electronics have shall we say a hiccup, that we don’t understand.

I don't really like that it's not like a full warranty. If the item gets discontinued in favor of a newer version instead of just replacing it with the newer version they give you what you paid for the original ro go toward something else. Considering Best Buy is a tech store and tech notoriously goes obsolete quickly combined with rampant inflation, the amount you spent on the previous item winds up falling quite short of the newer model. So even after the money you pay for the protection plan you probably will end up spending hundreds more to even get something comparable to what you had. In the end, I guess it still saved me a couple hundred over all but it was frustrating and disappointing. If I couldn't have afforded the difference I would have still been without a security system.

[Employee of bestbuy] We love a good four-year protection plan. If your item breaks or falls, apart due to no fault of your own, you can simply replace it or receive a credit for a similar product.

Often the protection is not used but it never fails when you neglect to get the protection something happens. When needed Best Buy makes it right.

Great value for protection plan with great service.

The Geek Squad team is a lifesaver! Would definitely recommend for products that you've never had before or that are a little more costly. 10/10 recommend whenever available with purchase.

The Squad is top tier and mind easing! Be sure to get it!

The geek squad is a great help If I want to find a product I’m looking for or help me replace and item

[Employee of bestbuy] Live the 5 year protection plan totally worth the money paid

Just buy it!!! I had a door bell that stopped connecting to wi-fi bro it it in and replaced it. No hassle they made it easy! Protect your investment technology can fail at any point well worth the money!

Always backed up my products with protection bc it’s worth it

No matter what I buy at Best Buy I always purchase the Protection Plan. It has paid off. Some items I may never have to utilize the Plan but I have had several TV's, a refrigerator, Tech Items, an Apple Computer and an HP Computer that I have used the plan for and it was well worth the money. They replaced all items that went bad!