Customer Ratings & Reviews

EXCELLENT sales staff and cashier's it's sad when you see departments diminishing by AMAZON!

[Employee of bestbuy] geek squad protection is the best! usually when there is an issue they always replace the item! sometimes they try to fix, either way its great to have

Always good to have geek squad. I’m older and technically challenged. They are the best along with ease of everything that one might need help with. Kind and professional

The product is high quality and easy to install. The associate helped me pick out the best product and also explained to me all information on product.

Very helpful response and service needed when communication

Geek Squad in Morehead City, NC storehas been very helpful.

With three little kids running around, you might want to get this for a TV, or anything they might get their hands on.

I bought this for my nutribullet but haven't had the chance to use it. I still find it helpful and secure just incase my product damages. I regret not getting this warranty for my previous nutribullet purchase.

Had no problem returning it. And they gave me store credit because I didn't want that item I wanted something else.

Had some trouble with my computer and they were very willing to help and made it fast and simple

Most warranties from any store are only for 1-2 years. Best Buy gives you a better warranty (2-3 years), Best Buy warranty allows you to bring in the item, and it is replaced with a new one. The other warranties make you send your product to the manufacturer.

I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.

Great service from the Geek Squad for a LG TV and Philips light system

I never purchase products without geek squad protection. I gives me peace of mind knowing I have that added protection. And unfortunately, I have had to replace some products in the past. Geek Squad has always come through for me when defective products failed me.

The agent helped me fix my ring camera I thought it was missed up.

Excellent protection for my Google nest hub max. I can play it how I like & never worry bout the sound, my old Lenovo supported Google unit bit the dust, but because I got it a Costco- they let me return within my first year of ownership.

It was the best so sad they didn't go all the way in .

[Employee of bestbuy] its good i really like it. space. space. soace. space

A must have when owning expensive electronics.nice to know I’m covered should something come up. It’s not a matter of if something comes up, it’s when something comes up. I highly recommend

Geek Squad was a amazing service. They saved and fixed my computer. Totally worth it. It was nice knowing I could get help when needed throughout the year.