Customer Ratings & Reviews

When purchasing an expensive or electronic item from Best Buy, I always purchase the Geek Squad Protection plan. I've had several items under the Geek Squad plan replaced with no worries.

I called to reschedule and they right away work with my schedule to meet my needs. Really helpful guys!

I like the service that I get each time I need if I had a problem with any of my electronic devices, even if it comes down to answer questions, I renew my subscription each year because of there job well done,thanks

I would recommend it its definitely something everyone in the house will benefit and enjoy

My advice is, why buy a new item and not get coverage for it. It has paid off in the past and depending on the product, which is more, the protection plan or a new product? Small investment for great value.

Glad I bought this! My Alexa just pooed after 4 months. No issues here. Geek Squad replaced it right away. Yes, I recommend purchasing for major items.

Great to have when items are broken or need to be fixed

Great to have when items are broken or need to be fixed

I bought the geek squad warranty because it will replace the items if something happens to it or if they no longer works. Also the price was very reasonable and affordable very satisfied with the purchase.

I am hoping to never have to use this product but I am glad that Best Buy stands behind my purchases. I appreciate not having to repurchase an item when it does not function properly. The coverage is added security.

Nice warranty for a great price. Bought online so was a little confusing how to tell the person I gifted it to there was an extended warranty. Seems easier to get a gift receipt when shopping in person versus online.

I’ve taken advantage of geek squad replacement guarantees before, and I find them pretty valuable! Would be surprised if this ring doorbell lasted for years so that’s why I bought the geek squad coverage.

I wish the protection plan was a lot better when your product craps out you have to physically trade it in and buy a new product I think that method sucks and they need Ed to create a better system with that

BY BUYING THE 4 YEAR GEEK SQUAD PRODUCT REPLACEMENT ON YOUR ELECTRONIC PURCHASE YOU ARE ABLE TO BUY WITH CONFIDENCE KNOWING YOUR PRODUCT IS BEING BACKUP BY GEEK SQUAD WARRANTY WITH NO WORRIES.

Great value for extended warranty for Ring Cameras

Always helpful and ready to work. Never had an issue getting help.

Staff came out and setup tv. Very professional and explained to us how our surround sound could work better

This is well worth the money. We had a lightning strike close to the house that blew out my alarm and surveillance system. Both were covered. I got a second extended with the new system for four more years.

You should consider getting this for all items that provide this option as you never know when you need to replace an item. I've used the protection plan quite often. It is extremely worth it for high priced items.

geek squad has an awesome protection program that you can trust, if it stops working just take it up to best buy and they simply replace it ,simple as that.