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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5120 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 5,120 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues with my products so far. But its great to know the Geek Squad will replace your items if they don't work properly within your protection plan! Totally worth the extra money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY CUSTOMER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Really polite all the time. Resolved all my issues when called. Happy to be a customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend getting a protection plan on your devices best thing to have if you need repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Truly Appreciate The Fantastic Service That Best Buy & The Geek Squad Offer & Getting The Extended Warranty Truly Makes Sense. It's Like Making Sure You Have A Extra If You Ever Need It .....

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Protection plans from best buy have never dissapointed me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad product replacement offers peace of mind for purchases of electronics that might actually go wrong. If you needed him twice and both times they were very helpful and replaced my item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me with everything I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were all real nice and helped me out with everything I needed and more !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the agent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommendable from a agent that fixes, a issue. Finding the warranty of in store item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and they will meet your needs! I would highly recommend getting coverage for your things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-year geek squad product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4-year-geek-squad-product-replacement membership is a must have. I wouldn’t be without it. Merchandise and IT equipment is expensive, this service gives us peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked really fast it was worth the wait it was a lot of people in the store asked a lot of questions got answers and things were explained in detail so I could understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 years of coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 years of coverage is a solid play. If it breaks you can just get another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is wonderful and you have friendly people serving you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection for your products that you chose to purchase with your hard earned money. in addition to the manufacture warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection for your products that you chose to purchase with your hard earned money. in addition to the manufacture warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great service. I only shop at Best Buy. Everyone is happy and ready to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great group

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not go wrong four years of professional help it’s amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to work with and such amazing team would definitely recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best in installation professionals Whether for your home, office or car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed the problem the first time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been nothing but helpful with all returns or fixes that we need. They even came to hour house very professional. Wore masks and bootys not to mess up out house. Thank you

    I would recommend this to a friend