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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5120 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 5,120 reviews
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable and professional. When you pay this much you want good quality service. The key is using it as much as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product and love using it all the time and it was super easy to do it my self

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me solve a issue with my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very professional and friendly. Always will to helping anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good warranty warranty is always good to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad delivered my refrigerator on time and with careful handling. They also helped unpack and set up the appliance. The staff were very knowledgeable about care and maintenance.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    geek squad plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] very good protection I plan would recommend getting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that came was great & very friendly! He offered suggestions to help pick the best spots to install our equipment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We typically buy Geek Squad protection for out higher priced items. Always has been an easy process and great program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best company in protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very excellent, best company in protection plan , I really recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service was very helpful getting me new products that I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These item was returned because we really didn’t have know use for it.And the Geek squad had pointed us in the right direction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection for my valuable electronics. Things fail pretty easily these days and this is a game changer for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad protection with my purchases just incase. I've had to use it two times and it gives me a new item or a gift card for my full purchase price of the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There great worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great so helpful and fast service signing up for help with geek squad is worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of mind. Best buy has great protection plans, and has never given me a hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek staff guided as per my requirements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales staff was very helpful, forthcoming and cooperative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service is the best...so reliable and makes me comfortable to know that my products are protected. The technicians are friendly and knowledgeable are there to to a job.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad to the rescue !!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The team is great with communication and service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't Beat It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always gives me piece of mind to have the Geek Squad Protection. If they can't fix it, they will refund your money or exchange the item for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace Of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always gives me peace of mind to have the Geek Squad Protection. If they can't fix it, they will refund your money or exchange the item for a new one.

    I would recommend this to a friend