Customer Ratings & Reviews

I didn’t like the first cameras I got. Went back buy something else and the girl that helped was great. Told her I didn’t like them they were junk and fortunately I was within the 60 days to replace and get money back . So I replaced. Haven’t really used the geek squad service it self

I purchased this in case anything happens to my new laptop because I had bought a laptop that was very expensive before and my cat jumped down from the window sill and landed on it and it broke, the hard drive still worked, but I live out in the boonies, so I tried to ship it out to get it fixed, but no one would do it unless I could come bring it in person and the nearest store is 2 hours from where I live. So I have not had to use the product replacement yet, but I feel that it is totally worth it to protect my investment because I use my computer for work at home, even though I work in the office with a work computer, I am always doing work at home too. So if anything random happens like that, I can get it fixed and not lose a lot of money that I just spent. I like the updates on information and where I can get support if I need it for the software and printer and other things that I purchased at BestBuy.

I’ve written this as a review before, whenever I buy a big ticket item. I’ve only had to use it once - to replace a malfunctioning Osmo gimbal a year or 18 months after initial purchase. There were no questions asked, just a “we’ll take care of it” and I received, not only a new Osmo, but an upgrade, because it was the latest model. Definitely worth it!

I don’t normally but protection but this was so cheep it was a no- brainer.

[Employee of bestbuy] Good value for the price would buy again if needed

4 year geek squad protection is an excellent choice to protect your Best Buy products!

Having a backup technical service like the one Best Buy offers is incomparable.

They were extremely helpful and knowledgeable. Pleasant interaction

Works perfect for when I'm not at home. Exactly what I needed!

Great peace of mind getting the geek squad protection plan on my product

It’s so good products. I recommend everybody to buy it and use it

Best choice !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Great help if l have a problem with my item or talking about my warranty

I will comment WHEN I need this! Hopefully works fine for several years!

GeekSquad Protection for four years is a total game-changer for tech peace of mind. With this comprehensive coverage, I never worry about unexpected mishaps or malfunctions with my devices. The convenience of GeekSquad's support team is unmatched—they're always ready to assist with troubleshooting or repairs, ensuring I stay connected without any interruption. Investing in GeekSquad Protection is investing in worry-free tech ownership for the long haul.

Great piece of mind getting the geek squad extra protection plan

A good value and piece of mind when it comes to buying expensive electronics

Great add on with purchase when we order appliances for the house

Haven't used yet but I like having the security of having it available for use.

This product exceeded my expectations! The quality is fantastic, and it works exactly as described. It’s clear a lot of thought went into the design and functionality. I couldn’t be happier with my purchase and would definitely recommend it to anyone looking for something reliable and well-made.