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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5112 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 5,112 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best smart light app

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I've tried several different smart lights, but none of them compare to the Lifx llights. I love the app and all the different features it has. You can set pre loaded color schemes, you can make the lights transition to multiple colors, or just set some ambience with a solid color. None of the other smart lights I've tried have had an app that compares to this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t purchase without Geek Squad protection. Everything get’s fixed or replaced as long as you purchase it and it’s still effective. Get the five year plan on big ticket items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this service, its great knowing they will take care of you at the store you bought your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support at its best hands down !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchased I’ve ever bought. Very knowledgeable. Always feel good. Wow they are helping me with any issues I may have. Very personable and works very hard. Trying to resolve my issues. The 24/7 availability is very awesome to me. The coverage that they offer is amazing. I highly recommend using geek squad for any issues that might arise, and their coverage plan again is Flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1000% worth it I get protection on all my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. They have amazing service. They are really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome plan which doesn't break the bank.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing plan.. I had issue with my Echo dot and the replacement has done instantly in store via store credit. no fuss. amazing service. No process or waiting.. it helped me very much and no head ache and worth the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing and always gets the job done in a timely manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not use the service yet, but nice to know it is there if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it because they are doing a really good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 recommend buying this!!! My old arlo cameras messed up and i had bought protection and without any hessitation or hassle they told me to bring in all of the cameras and hub and they will give me a new set worth what the cameras were worth when i bought them! Works great..this is seriously the only protection plan i will ever recommend. I have usually had trouble in the past when it came to warranties with different companies but best buy has exceeded my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product quality is always unpredictable. Always get a plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    aint no squad like the geek squad appreciate their help and coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful to have protection nowadays. Don’t get me wrong BEST BUY does everything well they sell good product bring you used or fixed but it’s always a good idea to add extra protection, especially when is manufactured. I’ve been lucky enough to not have any problems with my electronics, but so far BEST BUY has stand up on their warranty and Protection . No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed my iPhone and helped out so much very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When needed, these plans are easy to use and completely back my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge install was perfect. Very professionally done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad 4-year product replacement is very convenient when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service is great would recommend this service on all items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Np questions ask

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always ready to help the customer no matter what the issie is , execellent service

    I would recommend this to a friend