Customer Ratings & Reviews

They fix my stuff quickly, sometimes they have to order parts but not their fault.

The geek squad replacement is a great produce. We had to use it one time for a television and it worked flawlessly. You might not always want it for all products but on a larger purchase it is well worth the money. I think with repair prices being what they are these days, it is actually a bargain for the price. I hope you never have to use it but it sure is nice to have if things go wrong as they sometimes do.

Great coverage no worry. Great insurance would recommene

The Squad is always there for ya!! Dont hesitate..

the agents that set up my computer was very professional and receive good geek squad service prior to COVID-19, but since then, the service definitely downhill. The technicians were not knowledgeable not to mention that I need to wait a minimum of 6 hours to get any service. Normally after they are done, no communications from the technician, the problem is not resolved. I need to followup on having my computer serviced.

bought this with my computer so that if I have issues I have a back up

Always appreciate the extra warranty on my electronics and Best Buy has never let me down when using this service.

Best protection for all your electronics, good prices.

[Employee of bestbuy] GSP replacement are the best in the market, no other company can compare with Best Buy GSP. Thumb up.

Get the warranty for 2+ years Whatever you do get it!

At the checkout the cashier asked me if I would like an extra warranty on the Ninja Foodie XL Foodie. Of course I wanted one. They were not cheap by no means. So I purchased a 4 year Replacement Warranty; to insure I could have it replaced if anything happened to it. Smartest thing I ever did! This saves me time and money in the long run! Recommend this product and the warranty to Anyone!! Very Satisfied!

Geek Squad was great both times in a week that we needed them. Very professional. Set everything up correctly and walked me through how to use the app & system. Arrived ahead of time too. I was very pleased.

I always buy the replacement policy with my products from Best Buy because the replacement policy is great if something happens

It’s smart to buy this for insurance. It just a few dollars more you are protecting your purchase. It’s easy to understand and a must for saving money in case something happens to your product.

A must have to protect your valuable products available at Best Buy. This will help keep your mind at ease knowing you have this valuable product replacement coverage in the event an issue occurs.

Greek squad service is great to have in any item especially on electronics that could go down with a virus.

Bought a product replacement which means if it breaks I get a new one for free great deal

I bought a tv and I add the protection plan after 3 years my tv got damaged with images retention, it tv cost me a lot of money and take to it protection plan my tv was replaced, after it have now buy it plan to everything

[Employee of bestbuy] LITERALLY REPLACES very easy to go in store and get your replacement

i tell anyone that it is always best to purchase the 4 year geek squad product replacement protection plan because you never know when a accident may happen on a product,, anything can go wrong and it will save you lots of money for having this replacement plan. atleast i know that i am.. for no matter how little a cost my be for the product that you purchase.. same money and time