Customer Ratings & Reviews

They looked at my product and they were able to determine that it needed to be replaced. Replacement processed fast and I even purchased another plan for my new cameras

The agents fixed my iPhone and helped out so much very friendly

Best thing i have purchased i can easy make salsa, drinks dough i use itbon a regular basis love it had it for about 2 years and still does everything like the 1st day

It is worth every penny on the warranty. They take care of you good!

This warranty is a full year longer than the 3 year warranty offered by the manufacturer. Well worth the money for the extra piece of mind for an item that is pretty expensive.

I am. Glad that I purchase the warranty extending and getting the plan that I did.

Well worth the money for product replacement on electronic items. I bought this on my HP Printer I bought in 2021, just over a year ago. For some reason, the print heads failed after light use, and wouldn't clean when I ran the cleaning procedure through it. The product replacement replaced the printer with a new model for a slight net charge to me, after prorating the cost.

My fridge install was perfect. Very professionally done.

service is great would recommend this service on all items

[Employee of bestbuy] Protection plan has always came in clutch. Im always weary of protection plans but best buys protection plans are light years ahead of most retailers. My smart lock was starting to tarnish because of it having direct sunlight hit for the better part of the day and Best Buy exchanged it for a new one!

It is nice to have the added peace of mind, being electronics are expensive and don't always last like they used to. It's one of those things you hope to never have to use, but it's good to know it's there. The rare occasions I've had to use it, they were very easy to work with.

Great service overall didn’t have to wait long helped me in minutes!!

i’m not worried if they break, 4 years is a long while though

[Employee of bestbuy] This protection plan really help thanks best buy for having it

Great bruce and quality we have come to expect in coffe k cup machines

Any questions are always answered by the technical squad

Excellent customer service and knowledgeable! Both people delivered were very professional

This is a great product to have and I would recommend it to anyone who purchases anything from Best Buy.

I have dealt with geek squad in a previous order and I can say they do not disappoint very helpful did everything possible to have my problem resolved!! Recommend !!

Always, always,always get the extra coverage. This is a no-hassle service which has come in handy on a few occasions over the years. Good bang for the buck.