Customer Ratings & Reviews

Bestbuy took great care of me without any hassles when I had an issue with one of my security cameras. For that reason alone the purchase was worth it. As long as my next experience...if necessary...is the same or better I will continue to purchase the Protection Plan for every item I buy there. Highly recommend for that extra peace of mind.

Bestbuy took great care of me without any hassles when I had an issue with one of my security cameras. For that reason alone the purchase was worth it. As long as my next experience...if necessary...is the same or better I will continue to purchase the Protection Plan for every item I buy there. Highly recommend for that extra peace of mind.

Geek Squad was great both times in a week that we needed them. Very professional. Set everything up correctly and walked me through how to use the app & system. Arrived ahead of time too. I was very pleased.

Geak squad there very nice . They work very professional

Great security camera and worth getting the version with better quality video at night. I use mine for my vacation home and it's nice to be able to keep tabs on the coming and going. You will need to purchase a subscription ($60 or $120 per year) in order to record/save events and playback video. Completely worth the money spent.

I bought a tv and I add the protection plan after 3 years my tv got damaged with images retention, it tv cost me a lot of money and take to it protection plan my tv was replaced, after it have now buy it plan to everything

A must have to protect your valuable products available at Best Buy. This will help keep your mind at ease knowing you have this valuable product replacement coverage in the event an issue occurs.

It’s smart to buy this for insurance. It just a few dollars more you are protecting your purchase. It’s easy to understand and a must for saving money in case something happens to your product.

I love and I am well pleased with the service and the insurance that was offered for my purchase, they are committed to accommodate the plan of service to the best of their Ability without leaving you 100% satisfied!

I love having them when needed. Always so helpful with every issue and efficient.

I've not had to use it.. so far so good.. I'm sure though if I have to it will do everything that they say they will

[Employee of bestbuy] Another amazing eufy product. This doorbell camera is the way to go, it’s so clear, so fast, and even has color night recording. The camera also features lights on the bottom and too and they are bright as anything!

Hopefully I won’t need it but definitely purchased it just in case!

I am sure they are lovely. I have not had a chance to use them because I completely forgot about this lol but I'm sure it is wonderful. They did want to charge for $40 to replace a part that took 2 seconds to fix.

I've been impressed with the Geek Squad's policies and work so I feel that if something is going to go wrong with a product, they will be able to fix it or have it replaced. All I need is for one thing to be fixed, or replaced, and the policy has paid for itself.

I purchased a Geek squad protection on my Sony 75' before but wound up using Sony coverage instead. They could not answer my questions and I felt it was a waste of money but there is always the fear of not getting coverage so they caught me in a good mood that day possibly.

Great service with using geek squad protection they always work well

Love the 4 yr warranty plan!! I have this on both cameras, it’s a very good plan if something goes wrong in the 4 yrs that I own my cameras they won’t repair the ones I own!! They will give me new ones to replace the broken/faulty cameras I have! Great policy!!

We love this group th hve heled us several times thank you all

It’s an amazing experience to be a part of Best Buy.