Customer Ratings & Reviews

Glad I purchased this product it’s good to know I got this in case something goes wrong

Love the piece of mind knowing I’m covered for 4 years

Love it, got this replacement plan as one never knows what can happen.

purchased 4 year geek squad for the peace of mind just in case.

Always get a warranty, it’s better than not having one. It’s better to be safe than sorry.

Excellent, works great awesome deal ! Highly recommend

Good customer service. Plan allows you to trade your product without worrying.

I haven't had to use this warranty, but it was easy to add to an order and inexpensive.

Haven’t actually had to use them, but hopeful when we do, it’ll be a great service

very good although I still do not use it but soon I know that I need it

I love the protection plans because you never know what may happen

my device was not working properly, they looked at it and replaced it without any fuss

Service response is good to resolve problems. Will recommend to others.

good feature and peace of mind with service added to the product.

Geek squad a nothing more than an inconvenience. Since they closed so many stores instead of having one 10 minutes away now the nearest location is 60 miles away. No way to file the claim online have to physically go to a store that isn’t close. This will be my last purchase from Best Buy there is just much better more convenient options. The first claim I had was on a surround speaker that had obvious popping in the store after 2 send offs the matter was never resolved they sent it back stating it didn’t need repair. Also had to bring the receiver sub woofers and all speakers to send it all off for one corner speaker. Don’t waste your time with Best Buy or geek squad unless you have one close but that’s not a guarantee either so just avoid Best Buy unless you want to spend 30 plus minutes plus on hold to actually speak to someone who has to make an appointment for you to even bring the item.

Havent used it yet but sure will in the future when i need it.

Have not used it hope i never do but it's nice knowing there there if I need them

Geek squad is great. Never had a problem using them

Decent price for protecting my product, extra layer of piece of mind

Its great............................................................