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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5049 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 5,049 reviews
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I say this in all my other reviews for geek squad protection, but it's really only worth it when you need it. If you can get them at a good deal then definitely buy it if not and you never need it, it's not worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well when you need to replace or fix the product that’s being covered.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 4 out of 5 stars

    Geek installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and installind and the all tv thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the investment in order to keep things secured.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend the service, good to have if something goes wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad helped out with my Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're the ones to call for All your Tech. Needs. & their quick!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this service, which is good for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Philips Hue strips

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it! Hopefully I won’t have to use it for- little expensive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what it. had to do. .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't used it yet, so can't say much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet, so can't say whether it's worth anything or not. I suppose peace of mind is essentially what I bought and thus 3 stars at this time. I'll try to update, if I have any real experience with the GS service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is important. I haven’t used it yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They can’t even speak English much less resolve an. Issue

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Grek squad helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents conect and mount every tv the my house

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They truly suck.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give 0 if possible. Absolutely no help. Hours of calls transferred to 8 people first day 11 second day finally was hung up on. Never able to make it work with new tv. Last woman said the geek squad I paid for does nothing in terms of getting assistance in making it actually work. 2nd tv swap as 1st had processed issues. Would never suggest anyone buy anything from Best Buy. Are not even allowed to speak to Amat actual store. They don’t care once they have your money. All agents on phone are non English speaking and their only go to advise is processer problem. Highly dissatisfied. Never again

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok just don't have spare phones to use until yours comes in mail

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great the drive work well. I am happy with the dri

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great the drive work well. I am happy with the drive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great the drive work well. I am happy with the dri

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great the drive work well. I am happy with the drive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad, what, what!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use geek squad yet. But we will call when needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Arlo cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They all work really good but the actual holders for the camera are very sensible and might ripped.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job in doing everything. Very fast and efficient.

    I would recommend this to a friend