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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5049 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 5,049 reviews
  • Rated 3 out of 5 stars

    Good when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras went out one by one, I had to replace 2 within the first 90 days

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the Geek Squad yet yeah. I hope I dont have to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need them to bring bck files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are there when u need help and I am soo happy I have them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not used geek squad in many years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this from geek squad so can not give this a high rating

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing geek squad service fast and extremely satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bought it for my nest hub max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4-year product replacement from the purchase date, if the device malfunctions or causes other problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to schedule this twice due to store & customer service error. 2nd time was great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lights seem okay. App is terrible. Lights keep disconnecting

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    apple and Best Buy 2 different plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these plans from Best Buy from apple are just bad must not buy waste of money and time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan is a joke what’s the purpose of purchasing this when you click on the installation for them to tell you , you still have to pay an extra $162 for someone to come install it what’s the purpose

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to buy a Product Replacement Plan for any electronic product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to buy a Product Replacement Plan for any electronic product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    We'll see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use just yet but let's hope it's exactly what we paid for

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like that we have to pay every time we change the products because they no longer work

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    G squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan… hopefully won’t need it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connect my own tv this was very simple to connect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works as it should, easy to use,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok not the best but it does it job. Also it’s not that expensive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but how difficult can it be since geek squad is in the store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be returning the SimpliSafe system and cancel the extra service.

    I would recommend this to a friend