Customer Ratings & Reviews

Great great great great great great great! Get it!

I have used this insurance twice and it is amazing worth the money

They are really great to have. Very quick response!

They were so helpful when I had issues with my camera in my laptop

This was offered at the point of purchase, I chose to get it for peace of mind

Got the warrsnty for peace of mind. You never know.

The association was great helping me he was so helping

It’s worth it to get the protection on it. Keeps my things safe.

Would love to have one recommend to a family and friend

The device works well, but it frequently loses connection to the Wi-Fi due to the 2.5 GHz network. Once the internet is lost, the recording stops. The software needs an upgrade so that video recording continues even if the internet connection is lost. Additionally, it should offer the option to operate either on battery or via a wired connection, allowing users to choose their preferred method.

I read the other guys review and I must admit I hesitated - now I don’t know what he’s talking about. Image quality is amazing, the ptz works perfectly and I couldn’t be happier. I did have to take it inside to set it up, but once that was done I installed on the wall and was up and running right away.

Get it worth it pay the price best product ever! Amazing

Super clear camera with nice app that hasn't crashed.I installed camera,plugged into outlet on porch and downloaded app on my phone.Followed app to create account and insert micro sd card then app found camera on my wifi and it was up and running.Total time 15mins worked first try.Multiple users can use logon in app to view camera.The alerts and other settings in app are the same for all users.Works as well as the doorbell cams plus no batteries to charge.You can also hard wire right to router if wifi is weak.

Stay true to their warranty and save me money years later

This is a great add-on service that keeps you in that failure window for replacement.

It’s geek squad protection plan what else do you need to know?

3 gentlemen came to my home yesterday to install 4 Arlo security cameras. They were absolutely amazing. 2 went to mount the cameras and one tech setup the base unit and setup the software on my smart phone application. They were in and out in less than a hour. The service was excellent. It is certainly a pleasure to work with the folks at Best Buy. I also had had an excellent installation of my ring doorbell by a technician last week. Would highly recommend these folks.

I purchased the Arlo Pro 4, 3 camera system back on 03/01/24. The system was a breeze to install and the software very intuitive to setup. My property is now completely protected and I can see and hear anything going on no matter where I am, 24/7!

Best Buy agent was very friendly and helpful, and made it easy to purchase and answered all my questions

I like these a lot, the things I don't like are the mouts are made of plastic, should be metal for more durability. One of my cameras had it spot light set on high, which came that way and was dead after three days. I have now shut the spotlights off we shall see if they last longer. The picture quality is amazing and I love the zoom.