Customer Ratings & Reviews

The lights seem to disconnect during inclement weather, or any power interruption. The only fix is to reset the bulbs, which can be a few times a month to once a month. I’ve had the bulbs for a year and really like them when they work. Come on GE, please fix the issue. My WeMo smart plugs seem to have no problems reconnecting after any event.

Bought to replace a couple year older version. This new one is TOTAL JUNK! Goes offline intermittently 8-10 times a day, sometimes for a few minutes, sometimes offline until I get home and can reboot it. Except for the $1K I have invested in Ultra 4K cameras, I would toss and replace but guess I have to live with it for now. You want service and support? Try calling: if you can get through, the agents really need ESL training in order to be functional, extremely difficult to understand. I would never recommend this item, find another brand you can trust and rely on.

I ordered 2 locks. One of them works fine but the other one opens without entering code or using fingerprint. And the lock key on the keypad opens the lock and the unlock key on the keypad locks. lol. I can’t return since it’s been already installed. Paid handyman to install the lock and it’s a bad lock .

I have placed the camera in a garage, relatively less movement which trigger the camera. Worked well for initial one month or so. Then it started giving problems, The battery doesn't last longer than 3 weeks, the camera goes offline intermittently. You have to either restart the system or remove & add the device all over again. Another thing that is also not clarified when you purchase the product is that subscription is a must have for recording.

Hyper active motion detection so it will pick up a lot of unnecessary alerts such as cars passing by. The alert zone technology does not work. Even tried taking motion setting down to 1. Look elsewhere. Finally got frustrated from all the false alarms and uninstalled it.

I installed a new Ring Doorbell 2 on 7/4/20. After 4 months I have when the unit trips I get an acknowledgement right away on my smart phone. But when a person is at the door, it takes about 30 seconds before I can watch the video to see who’s there or to talk to them through the unit. 30 sec. is a long time and some times a person will even walk of by then. So, on that fact I would not recommend this unit. I also have a strong WiFi signal to the unit and my smart phone. But it just takes too long through their software. I also found the battery goes dead after 4 months and needs recharging even with power wired to the unit? It still uses the battery and you need to uninstall it and charge it, which takes 5 to 10 hours then re-install it.

DO NOT BUY---DO NOT BUY---DO NOT BUY---DO NOT BUY If you live anywhere that the temperature drops below freezing, this product will not resolve your issues. The cameras will not charge at temperatures less than 32F / 0C so the solar panels will be useless in the winter months. You will still need to bring in the camera to charge. They don't put this in the package or the product literature. But when this happens, you get an error message on the app. Then you go research it and you find that this is an actual issue. I spent hours with tech support and got "I am out of words" or "thank you for your help and we will let management know that we should disclose that in the packaging". You think?

Geek squad came out to install nest doorbell and they didn't install the chime connector that came with the doorbell. They also didn't give the part to me; only the pamphlet. They said they couldn't connect my door chime inside the house because it was buzzing like crazy and they were like "I think it's the transformer. I dunno. We don't really do this. Call an electrician." So I schedule an electrician to come out. He of course charges me hundreds of dollars and asks where the chime connector is. The cool part is that the nest chime connectors denoted in the instructions aren't sold separately so now I have to buy another camera to get that part, try to find one on ebay (I can't, I looked) or deal with the electricians "creative" solution.

There are way to many issues with this product and its software its not even funny. I am not kidding simply look at there community forum or Reddit Forum and you will see the slew of issues you will have with this product. Does not live up to its potential. They fail to live up to there updates are coming promises and simply pushing newer products avoiding to deal with all of the flaws and issues.

Waist of money, i dont usually write reviews,but i must. Nanoleaf lights are the worstmost expensive lights and there trash. There break and come off easily. The app never works , its horrible. Govee is sooooo much better . I cant say enough bad about them. Save your self , money and headache.

Please avoid this trash. The entire Arlo ecosystem is awful, but this light in particular has been disabling itself daily and after 1 1/2 months of working with their support, they still do not have a fix for the problem and will not replace it regardless of being well within the warranty period. It is a terrible device, in a terrible ecosystem, from a terrible company. Avoid at all costs.

Functionally works fine under "normal" circumstances (works more fine if you pay for the Nest subscription) but will go offline when the temp drops below zero and not bother to notify you that it did. Hard to justify the cost when you have packages that are worth as much as this being dropped on your doorstep and you're not able to watch for them only to find out its offline when you go to check why nothing was delivered.

This camera fails in the most basic things you would want in a security camera - showing you a live view. Try to go into live view and the app just spins endlessly "Activating Device". Ironically, when it detects motion, it is able to record video. Th device health shows no issues - setup is clean, Wi-Fi strength is good. I even went through a full factory reset and setup process, but keep running into the same issue. I think I was able to get a live view only once in about 20 tries.

Cameras die too fast. The rechargeable batteries need to be charged every week for 12 hours. Which puts you out of commission for those hours. This is the part I do not like as I like everything else from the system.

It doesn’t allow me to connect to the app. When you try to call it says due to COVID they are not taking calls, but you can chat with someone. CRAZY. If i scan a QR CODE why doesn’t it register DO NOT BUY

I bought this item on 7/23/20 it is now 8/12/20 and it is no longer working. The device will not turn on at all. 8/8/20 was the last day to return it and it stop working on 8/11/20. How horrible is that? $60 down the drain.

It’s glitching and won’t record definitely not worth it.. tried everything to make it work.. I will get a notification but no recording.

The local Squad is great but Best buy has sent scheduling to an offshore call center who has lost my first appointment for a simple replacement, that is after a three week lead-time. Now my replacement appointment is four more weeks out. I have a TV that worked one day and now have to wait two months for a replacement.

This doesn’t thing work well with other Google devices.

Terrible. Had a crime take place and video didn't record. Kept disconnecting, would not reconnect. I would not recommend