Customer Ratings & Reviews

[Employee of bestbuy] I love Bestbuy and it's Geeksquas protection plans. It keeps my mind worried free if something was ever to happen to my electronics.

Had some trouble with my computer and they were very willing to help and made it fast and simple

I always buy the protection plans. Best Buy makes it easy by either swapping the device out in store or sending it to their service center. On large items (appliances and TVs) they will often come to your home and either fix or replace the item.

This is awesome! I always purchase it with items I buy and I shop specifically at Best Buy just to have the product replacement plan! You can always upgrade or get a your item replaced in a few years, it’s about the best deal ever when making a purchase!

[Employee of bestbuy] Always worth getting the Geek Squad Protection. You never know when you'll need it and when you do you'll be glad you have it.

They replaced my item no hassle. Easiest process ever.

I have only ever had to use geek squad twice on everything I bought and I have a Best buy card so that's a lot of stuff every time they have went above and beyond

Very helpful response and service needed when communication

I always buy the Geek Squad insurance on everything that my family and I purchase at Best Buy. Being a Geek Squad member the price and length of each policy is excellent. This is one of the main reasons I buy all of my electronics devices at Best Buy.

I always buy the Geek Squad insurance on everything that my family and I purchase at Best Buy. Being a Geek Squad member the price and length of each policy is excellent. This is one of the main reasons I buy all of my electronics devices at Best Buy.

I always buy the Geek Squad insurance on everything that my family and I purchase at Best Buy. Being a Geek Squad member the price and length of each policy is excellent. This is one of the main reasons I buy all of my electronics devices at Best Buy.

I always buy the Geek Squad insurance on everything that my family and I purchase at Best Buy. Being a Geek Squad member the price and length of each policy is excellent. This is one of the main reasons I buy all of my electronics devices at Best Buy.

I was helped in a timely manner. He fixed my problem quickly and perfectly!! Loved the help!@

It’s hard to beat Geek Squad customer care and service. They are knowledgeable, professional, courteous and prompt.

Geek Squad in Morehead City, NC storehas been very helpful.

Protection plans are great. Easily replace your product when it just so happens to fail on you. Great idea for some products that just don’t last as long as you’d hoped they would.

Great service from the Geek Squad for a LG TV and Philips light system

I mounted the camera myself. Thankful to know Geek Squad could have helped me, if needed. Future problems I can contact Geek Squad. Great help.

I love using geek squad protect with all my products I buy because just in case you have any problems your can exchange for the same product or credit to get something different.

The agent helped me fix my ring camera I thought it was missed up.