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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5006 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 5,006 reviews
  • Rated 5 out of 5 stars

    Best Buy extended warranty is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Best Buy extended warranty because you never know if you're going to need it. Best Buy is fantastic with honoring it too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No reason to keep paying for warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know if i would ever repurchase these warranties in the future on any more products. Just seems like a waste of money to me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service, Courteous, Knowledgeable and helpful staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet put when I asked them questions about my items they answered everything

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Reliable

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a reliable purchase. If unit is defective. Beat buy always replaces the unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product replacement plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please please get the product replacement. For the price BestBuy sells them for you can’t go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They wanted me to pay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was never able to use the service because I had to pay for it when I asked for help but thanks for the offer anyway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth the purchase. Anything goes wrong you are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did it myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I setup my tv and installed all the connections myself. They only brought the boxed tv in and set it down in the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Geek Squad Protection Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have a protection plan on your items, I highly recommend everyone getting this plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return broken cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my broken cameras and got new one no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate. Love it, the best item I purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Put these on my Nest gear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a Nest thermostat go out, I put the protection plan on my new Nest goodies. Also saved money on the protection plan with the Total Tech Support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squard is excellent! Wouldn't leave the store without it on my computer, tv, home security, they have always been wirth the little extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this four-year warranty contract, I feel at peace of mind, without worrying about any unforeseen damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heard great things about Geek services therefore it a must buy issuance protection for my new ring flood light cam pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is worth it. You never know what might happen. If it breaks get it replaced I’ll always geek squad protection for my big purchases

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s good when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works it is good, but this unit is intermittent. Not sure what the issue is. Had to disconnect Andre connect to WiFi several times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A professional technicians team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The times I required to use Geek Squad, they did a great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the peace of mind that your product is covered

    I would recommend this to a friend