Customer Ratings & Reviews

It gives me peace of mind, that I can have my product protected and can have it fix

This is a great product to have and I’m glad that Best Buy still offers some type of coverage.

It’s a protection plan not much to say having not had used it yet!

Always, always,always get the extra coverage. This is a no-hassle service which has come in handy on a few occasions over the years. Good bang for the buck.

The "replacement warranty" allows me to replace the item, for any reason, at the end of the 2-year time frame.... which means I can always have the latest electronic device available, along with the added protection time. The key is to mark your calendar or set a notice in your phone ahead of time for that deadline date.

I have dealt with geek squad in a previous order and I can say they do not disappoint very helpful did everything possible to have my problem resolved!! Recommend !!

The ability to buy in store or online and have the issue resolved at a nearby BestBuy is an awesome experience.

I had an issue with some security cameras I purchased. I took them in to Bestbuy and I had purchased the additional Geek Squad protection plan. The associate at the return desk immediately got the replacement process started. Offered me a full store credit to go and get replacement products, upgrade, or whatever. The process was painless and for someone who usually turns down the protection plan...I was extremely grateful I had it. Unless the process changes and I get hassled at some point I have continued to buy it. I highly recommend the protection plan and it's worth the peace of mind.

We got protection on our appliances and they are worth it

Best Buy has the best employees to help there customers for either replacing and item or returning one. They will make sure the customer is really happy when they leave there store. When the employees are working with the customers they also like to help them with a new item if that is there choice or make a suggestion on some new items that just came in that they might want to check out and see if that is something that they might be interested in .

[Employee of bestbuy] I have had some protection plans in the past but this by far is one of the best when it comes to ease of use

Geek squad is always very helpful. Haven’t used for this device but used them for my tv. Quick turnaround.

Excellent service depending on item purchased. Usually they return and refund or exchange. If return and refund, you loose protection price or sometimes prorated depending on the customer service. And most of the time, they are not going to fix broken item and that is horrible. If item is not available for exchange, you just get the return and loose the item. I would recommend the protection plan for the expensive items only.

We got protection plan for our appliances it’s worth it

Very reliable and works perfectly Best Buy got the best electronics accessories in the world

It is nice to have the added peace of mind, being electronics are expensive and don't always last like they used to. It's one of those things you hope to never have to use, but it's good to know it's there. The rare occasions I've had to use it, they were very easy to work with.

2nd Blink doorbell. the current blink doorbell delivered on 06/20/2024 and quit working . No idea why? doubt i'll ever buy Blink again. Luckily i bought replacement plan to get a new one.

Geek Squad is amazing! They have well trained staff in technology to help with your tech devices and repairs. They are very friendly. Thank you to the Geek Squad

Always great! Justin really knows what he is talking about.

Very easy to use and charged for long periods of time