Customer Ratings & Reviews

Having a simple and automatic warranty on any product you buy is extremely helpful, especially if the store you buy it from provides services to help troubleshoot or repair products. I've taken my laptops up there and had no issues with getting the right information I needed regarding what to do next.

I didn’t like the first cameras I got. Went back buy something else and the girl that helped was great. Told her I didn’t like them they were junk and fortunately I was within the 60 days to replace and get money back . So I replaced. Haven’t really used the geek squad service it self

Whenever I have a situation with my device, they are there quickly to fix the situation and it’s good to always have. excellent service.

I always recommend warranty. You never know what could happen.

Excelente!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$!$$$!!!

Love the Geek Squad!! Excellent support, easy to talk to, ALWAYS fix the problem!

I've been using this for a year, and it's honestly life-changing. It saves me so much time.

Excellent product, I can be safer since I install them in my house 100% recommended

help me with my problem in fast timely matter. was nice and polite

I’ve written this as a review before, whenever I buy a big ticket item. I’ve only had to use it once - to replace a malfunctioning Osmo gimbal a year or 18 months after initial purchase. There were no questions asked, just a “we’ll take care of it” and I received, not only a new Osmo, but an upgrade, because it was the latest model. Definitely worth it!

Agent was knowledgeable and fixed my problem within an hour.

Must get with any purchase , love it and easy to warranty any item.

The agents at geek squad really helped me pit quick amd easy. This service really came on handy when i needed it the most.

Excellent service. Have used it a couple of times. No questions and fast service.

Tablet broke and they replaced/repaired quickly. Definitely recommend

The Geek squad installers were just awesome. The nature I was happy with everything before they left they cleaned up in a mess that they made which was none in the first place they wore their little booties when they came into my home. About 2 or 3 days after they installed the cameras I of course decided I think I want one moved, I went into the Best buy location on brookpark spoke with the manager they scheduled someone to come out the next week and it was done at no charge I am very grateful and happy with the service.

I sure could use a $400 gift card to bad I couldn't of used it today ordering my New phone

This product exceeded my expectations! The quality is fantastic, and it works exactly as described. It’s clear a lot of thought went into the design and functionality. I couldn’t be happier with my purchase and would definitely recommend it to anyone looking for something reliable and well-made.

I’m clumsy as ever and have a teething 9 month old who tries to eat my watch like it’s a piece of food

The agents helped us out with our phones . Great customer service like always and fast too. We love our local geek squad they are always great.