Customer Ratings & Reviews

Great service and know the job well Very helpful with technolgy

Great service , very polite customer service, very patient service

I always buy this protection on my larger Best Buy purchases. I like to have product protection on anything over $200. Have used in the past and well worth the no hassle repair or replace the service provides.

I mounted the camera myself. Thankful to know Geek Squad could have helped me, if needed. Future problems I can contact Geek Squad. Great help.

I had to use this with my GoPro and it was so easy they did everything for me I just had to go pick up my new camera

The Geek Squad is the Great Squad in my book! They are always available to help if you add this valuable service. It's a good value since it provides assurance for this item that is somewhat fragile. I hope we don't need to use this service, but it's good to know we have it!

the representative was very helpful and provided top notch support. The process was easy, and i was able to replace the damaged product with ease.

I like the return policy. I wouldn’t want it no other way. KEEP UP THE GOOD WORK.

I have only ever had to use geek squad twice on everything I bought and I have a Best buy card so that's a lot of stuff every time they have went above and beyond

One of the best places to have an item warranty, ease of return or exchange. I recommend 10 out of 10

Appears to be a good value as the litter robot is pretty expensive.

The geek squad is a group of very knowledgeable people who know what they are doing and get the job done fast and efficiently!

I do not buy any product from Best Buy without a warranty. That’s the best part.

I do not think I have ever bought anything with a GeekSquad Product Replacement Plan, I am only doing this review for the chance at the $400 gift card.

They are awesome! I usually get them on everything I buy there we had problems with our printer and they had no problem exchanging it

Excellent protection for my Google nest hub max. I can play it how I like & never worry bout the sound, my old Lenovo supported Google unit bit the dust, but because I got it a Costco- they let me return within my first year of ownership.

My geek squad service always makes things better and cheaper

I bought this for my nutribullet but haven't had the chance to use it. I still find it helpful and secure just incase my product damages. I regret not getting this warranty for my previous nutribullet purchase.

the product replacement plane is worth having and it is price right

Definitely recommend always getting the product replacement! Great value and the process to replace is very easy to understand and complete.