Customer Ratings & Reviews

[Employee of bestbuy] I bought the open-box ipad mini a-17 pro chip. It was basically brand new just at a discounted price. 10/10 would reccomend

This is a really good product. We have three cats and two are Maine Coons and one of those is quite large. The vessel wasn’t tall enough for him and he wasn’t comfortable in it so didn’t use it and did his biz elsewhere so we returned it. The customer service from Litter Robot was great and the app worked well. Two of the three cats were fine with it, just the one ultimately was not. It wasn’t a problem with the unit so still receiving 5 stars. I would still recommend.

They installed everything and were super respectful

I purchased it for my icemaker, glad I did. But, I still had to use the manufacturer's warranty first when it broke down after 6 months. After receiving the new one from the factory, it lasted 4 months. I would think that an expensive ice maker would last longer. I took it back to Best Buy and used my protection plan. It was well worth it. I received a full refund for the ice maker because they couldn't replace or repair it.

I can definitely write the cost of the plan because very affordable. I can't confidently comment on the service for the ring doorbell because nothing's been wrong thus far and haven't had to use it. But like I said it's very affordable and if something were to happen I'm sure it would be worth it. I can say that I purchased a cell phone not that long ago and got the plan and it did cover my phone 100% all I had to do is send the phone in and as soon as I got confirmation of receiving it and reimbursed me and I purchased another one. Thank you geek squad

Really great product. Loved it. Would highly recommend.

Cameras are set up and working great! Love the extra security they provide.

I didn’t realize how well this coverage works. Allowed us to return fault equipment after a year.

I had a very positive experience with Geek Squad when they repaired my laptop last year. They diagnosed the issue quickly, explained everything clearly, and had it running like new again. Excellent service and communication throughout.

Crew took care of installation and explained how to use the system. Were very helpful and knowledgeable. Highly recommend them

The Geek Squad Protection comes in handy for electronics that one would expect to have greater than a one-year life span. It is easy to take any defective item that is covered back.

Best Warranty thats around for electronics. I would never buy electronics without warranty from bestbuy. You never know when something will break. They will honor it.

A smooth transaction when you claim any defect or damages is worth every penny.

The Geek Squad Protection Plan provides convenient coverage for repairs, replacements, and certain accidental damages, offering peace of mind beyond the manufacturer’s warranty. While it’s not cheap and some exclusions apply, it’s a solid choice for protecting pricey electronics you use often.

The one thing I always wanted in my kitchen. Very handy and easy use.

Every thing was easy to setup and worth getting it

love Best Buy’s protection plan—it’s the main reason I keep buying products from them. It’s honestly the best extended warranty I’ve ever used. Whether it’s money back or product replacement, the process is simple and hassle-free whenever there’s a problem

love Best Buy’s protection plan—it’s the main reason I keep buying products from them. It’s honestly the best extended warranty I’ve ever used. Whether it’s money back or product replacement, the process is simple and hassle-free whenever there’s a problem

Useful for protecting my home appliances beyond what the manufacturer warranty covers. I have pets so it is good that it covers accidental damage.

The warranty always helps in the household because sometimes everything doesn’t last forever