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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5112 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 5,112 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geeksquad Warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The comprehensive product warranty provides peace of mind for consumers. Protection against unforeseen malfunctions and defects ensures long-term value. Expert technicians are available to address any covered issues. The claims process is streamlined and efficient, minimizing any inconvenience. Investing in this type of service safeguards your purchase and offers significant benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup to have when needed.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I buy protection for products.I buy cause you never know when something will go wrong.But i'm glad Best Buy honors,The warranties as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good choice to protect items for four years. Best idea for protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the service in the past for products that broke and Best Buy has always been great with replacing items that fail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with this protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always buyt the Geek Squad warranty on items that are likely to break over time. It's come in handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is super helpful!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do always stop and think "do i really need the protection plan...???" it depends on what it is, but anything for the kids i typically get it, or for something i know will be used a lot. Its so helpful and ends up being MUCH cheaper than ending up having to replace whatever it is... Geek Squad is always helpful and quick to help as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service period. Very helpful and a must have.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Saves you money in the long run!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to warranties on headphones, security cameras, gaming controllers, and small appliances, it's very easy to go through with a simple replacement or a full refund (excluding protection plan) in store credit, which never expires. it's worth it because nowadays technology will break down randomly even if taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy and their protection plans. You cant beat best buy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    $$$$$&

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Not bad product at all was with the $ Would get it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had knowledge and friendly tech team members. They stay on the job until the customer is satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the investment. These guys know what they’re doing when it comes to your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely should get any protection with any big purchase, the $40 charge for the protection will save you if god forbid you needed a $200 repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waranty extension. Ring doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waranty extension. 4 yrs. Ring doorbell. Excelent the best buy employee offered me this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the protection plan was the best decision my family and I could’ve chose. We have animals and they will knock our pan tilt camera over sometimes, and for a second we will be scared that it’s broken and what will we do, but almost immediately we are relieved with knowing that if something were to happen. Everything will be okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tesla wall charger.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 hour pick up is way better than waiting for shipment from manufacturer. Especially when it’s the same price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washer and dryer have had some issues and the techs are great. Love the window for the appointments and they are always very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessity for your valuables

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always enjoy Geek Squad protection, can help whenever you need that peace-of-mind service for your products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad has always been very helpful to me when something goes wrong with my laptop. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty for Ring camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased so don't know if it will be used but thought it was worth the cost

    I would recommend this to a friend