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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5084 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 5,084 reviews
  • Rated 5 out of 5 stars

    Geek squad is a good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past they have always taken great care of us. I hope it's the same if we have to use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How fantastic are they

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic experience I will most certainly use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to used them 2-4 times and they either exchange for same item or you can get another item with store credit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only a call or store visit away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish all stores offer this. I feel a lot better about buying products. I don't know everything about because I can always call Geek Squad to help me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek plans I am very happy with this product and I would highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very helpful when you don’t understand how and item is supposed to be working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind. Any issues, should be covered and knowing have the help and service and support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool warranty bro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought a warranty… that’s cool. What can I say. It’s good, and Best Buy stands behind them because they have to contractually…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should there be a need, they will work with you for a resolution. Happy to have the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Put these on my Nest gear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a Nest thermostat go out, I put the protection plan on my new Nest goodies. Also saved money on the protection plan with the Total Tech Support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbeatable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful always there to fix my phone ir assist with a set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy extended warranty is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Best Buy extended warranty because you never know if you're going to need it. Best Buy is fantastic with honoring it too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Geek Squad Protection Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have a protection plan on your items, I highly recommend everyone getting this plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product replacement plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please please get the product replacement. For the price BestBuy sells them for you can’t go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has worked so far for me. Only really had to use them one time and they just replaced the item that was messed up.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very cool

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth it, just got it. You just get store credit for anything elss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Protection Plan Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection plan of Best Buy, easy to request a repair or proceed to replace the product, in this case a Ring security camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work and great job explaining, great customer support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to see the extra money you spend on the product being worth it, but it has paid off for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No reason to keep paying for warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know if i would ever repurchase these warranties in the future on any more products. Just seems like a waste of money to me.

    No, I would not recommend this to a friend