Customer Ratings & Reviews

Geek squad support is essential for appliances and electronics. Especially when you spend a lot of money.

I didn’t like the first cameras I got. Went back buy something else and the girl that helped was great. Told her I didn’t like them they were junk and fortunately I was within the 60 days to replace and get money back . So I replaced. Haven’t really used the geek squad service it self

Excellent quality and easy to use. My daughter showed me how. After purchase I found a better price

THE BEST PLAN IVE EVER HAD ON ANY PURCHASE I'VE EVER MADE. I CSN NOT, CAN NOT!!!! SPEAK HIGHLY ENOUGH ABOUT BESTBUY AND THEIR GEEK WARRANTY. JUST CAN NOT. BEST BUY HAS BEEN ABSOLUTELY AMAZING AT ACCEPTING ANY RETURN I'VE EVER HAD, NO QUESTIONS ASKED. UNREAL!! PLUS REFUNDS YOU PARTIALLY ON YOUR WARRANTY PRICE HAD YOU NOT USED THE FULL YEARS LEFT ON THAT WARRANTY. IM TELLING YOU, PURCHASING THIS WARRANTY IS A MUST ON ANY PURCHASE MADE THROUGH BESTBUY. THEY REPLACE IT WITH NEW, THAT SIMPLE. SAY YOU HAVE HAD UR PRODUCT 2YRS. IT GOES OUT!!! RETURN FOR SAME , OR GO AHEAD AND UPGRADE, ONLY PAYING THE DIFFERENCE. ITS A NO WINNER CHOICE. WORTH EVERY PENNY. PLUS PEACE OF MIND KNOWING YOUR HIGH DOLLAR IS COVERED NO MATTER WHAT. I MORE THAN HIGHLY RECOMMEND.

Geek squad was able to help me with no hesitation. They recommended I purchase the protection plan which I had which I never thought I'd have to use until my landlord smashed my ring doorbell and tore the camera off of my flood light in the back of the house . I thought NO WAY is this covered and called geeksquad expecting no help and they gladly told me to bring in my damaged items to exchange on the spot because I was covered. I'll always purchase the product protection they offer because it's hands down the best and the service is always amazing

[Employee of bestbuy] Really enjoy my Nest Cameras. The ability to connect with other nest products and "works with.." units make life easier. There may be other smart units available, I prefer Google Nest.

I love it! So handy when wanting to hear prayer weather sports etc. Great for beginners

Peace of mind for the money. Knowing i have four years of protection on my money is worth it

Having this protection makes me worry less if something happens.

The extended warranty was offered at the time of payment for which I got for peace of mind

The one reason I shop is because of it protection plain a d how Best Buy stands Behind the protection plain. Never ever did i get a hard time. Best buy took care of me. The people help you till its taken care of!!! It a company with a heart!!! I will give them 10 stars out 1 to 5. My home is Best Buy thur out.

This product exceeded my expectations! The quality is fantastic, and it works exactly as described. It’s clear a lot of thought went into the design and functionality. I couldn’t be happier with my purchase and would definitely recommend it to anyone looking for something reliable and well-made.

Great product overall. Works as expected and meets the description. Definitely recommend trying it out if you’re considering it.

The repair individual is very knowledgeable of my appliance. Knew exactly what was wrong and how to do the repair

Great offer at excellent price. Can't go wrong with extra product protection.

I haven’t had to use it because Best Buy sells quality stuff. Nothing has broken.

I have had a great experience with extra protection as the Geek Squad is there for us when we need advice or help.

very good choice for four years protection!!!!!!!!

[Employee of bestbuy] It was incredibly easy to set up. I loved it; it was simple and aesthetically pleasing.

I'm glad to know I have protection on my investments I buy at Best Buy in case something goes wrong.