Customer Ratings & Reviews

I didn’t like the first cameras I got. Went back buy something else and the girl that helped was great. Told her I didn’t like them they were junk and fortunately I was within the 60 days to replace and get money back . So I replaced. Haven’t really used the geek squad service it self

I purchased this in case anything happens to my new laptop because I had bought a laptop that was very expensive before and my cat jumped down from the window sill and landed on it and it broke, the hard drive still worked, but I live out in the boonies, so I tried to ship it out to get it fixed, but no one would do it unless I could come bring it in person and the nearest store is 2 hours from where I live. So I have not had to use the product replacement yet, but I feel that it is totally worth it to protect my investment because I use my computer for work at home, even though I work in the office with a work computer, I am always doing work at home too. So if anything random happens like that, I can get it fixed and not lose a lot of money that I just spent. I like the updates on information and where I can get support if I need it for the software and printer and other things that I purchased at BestBuy.

I’ve written this as a review before, whenever I buy a big ticket item. I’ve only had to use it once - to replace a malfunctioning Osmo gimbal a year or 18 months after initial purchase. There were no questions asked, just a “we’ll take care of it” and I received, not only a new Osmo, but an upgrade, because it was the latest model. Definitely worth it!

I don’t normally but protection but this was so cheep it was a no- brainer.

[Employee of bestbuy] Good value for the price would buy again if needed

4 year geek squad protection is an excellent choice to protect your Best Buy products!

Having a backup technical service like the one Best Buy offers is incomparable.

They were extremely helpful and knowledgeable. Pleasant interaction

Works perfect for when I'm not at home. Exactly what I needed!

Great peace of mind getting the geek squad protection plan on my product

It’s so good products. I recommend everybody to buy it and use it

Best choice !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Great help if l have a problem with my item or talking about my warranty

I will comment WHEN I need this! Hopefully works fine for several years!

GeekSquad Protection for four years is a total game-changer for tech peace of mind. With this comprehensive coverage, I never worry about unexpected mishaps or malfunctions with my devices. The convenience of GeekSquad's support team is unmatched—they're always ready to assist with troubleshooting or repairs, ensuring I stay connected without any interruption. Investing in GeekSquad Protection is investing in worry-free tech ownership for the long haul.

Great piece of mind getting the geek squad extra protection plan

A good value and piece of mind when it comes to buying expensive electronics

Great add on with purchase when we order appliances for the house

This product exceeded my expectations! The quality is fantastic, and it works exactly as described. It’s clear a lot of thought went into the design and functionality. I couldn’t be happier with my purchase and would definitely recommend it to anyone looking for something reliable and well-made.

Haven't used yet but I like having the security of having it available for use.