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Customer reviews

Rating 4.8 out of 5 stars with 5130 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 5,130 reviews
  • Rated 5 out of 5 stars

    Easy process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely what I needed. So far we haven’t used it on this product but I’ve used it on others without any concern

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like that protection gives exchange or store credit. Also fair prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unused, but good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues to use this but good to know it is there if we do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very easy incase something goes with with your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a Good thing to know, they got your back so you don't have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone who has help me when I need help with my product they have. Won’t ever get anything without the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pay for the service if you're not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Geek Squad installation for my Google Nest. Great customer service and I'm so glad I paid for this option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far not much I can say about this and hopefully I won't need to use it but it is a great insurance plan for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad there easy to use and it’s smart to get the plan if something happens to your items right away!!..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called about a problem and it got taken care of right away

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad is Essential for those pricey purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully, I have never had to use these additions for my purchases. Decades ago, I did use the Geek Squad protection plan for a laptop I purchased. The free battery included with the plan (after the battery included with laptop died) was well worth the extra money spent on the plan. In my interactions with Geek Squad, I found them to be competent, friendly, professional, and easy to utilize. The good thing about BB is that every purchase you make is logged online, so there is less need to keep up with those frivolous papers that show what you purchased and when. I recommend if your purchase is more than a hundred or so bucks. It’s better to have and not need than need and not have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan! Would recommend to get when you buy your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth protecting worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a most items are expensive and sometimes they good bad for no reason

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good team to know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d say so far it is a great investment for the comfort of knowing that it’s available, but I haven’t had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual the customer service from Best Buy in my experiences have been great! They are patient and well trained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fix mine well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend on all items, they fix til they can't. Or replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv lights EVER!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong at all when it comes to these light strips. Worth every dollar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wannanty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty extension. Very affordable and worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the expense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We specifically shop at Best Buy for the Geek Squad Product Replacement. Has been well worth the expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows their job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a quick response when having to contact them

    I would recommend this to a friend